Thank you, I have done this, they are filing a complaint which can take up to 8 weeks for them to look into.
Fiat Aldershot called Fleet car sales today to ask about collecting the car and his response was 'she's still the owner of the car so that's not my problem'
He also said 'HPI have said this vehicle is clear so as far as I'm concerned it's not a write off'
And finally - 'You can't guarantee service history without paperwork, I serviced the car at 16,000 miles when it didn't actually need doing until 18,000 miles'
Actually he did a oil and filter service, he refused to do a full service.
I don't know why he's playing hard ball, at the end of the day it's his reputation that he should be concerned about, people aren't going to want to buy a car from a dealership who sold a written off car, whether they knew about it or not.
I have photo's of my car where bolts are missing and parts have been super glued back together, also the radiator cover is cracked.
Let's see how we get on next week...
Mostly entirely unsurprising from a second hand car dealer (and, I mean this as a reflection on the dealer, even more unsurprising when a lone female is involved).
This might be a little un-PC these days but is there a male friend/relative (preferably one built like the proverbial hard masonry based construction outdoor public conveniences) that can deal with the dealer?
However, why do FIAT Aldershot want the car? Or do they currently have it?
The first line about the finance company sounds like bull****, unless it's one of those "upto, but only if it becomes really messy, it's otherwise usually done in a couple of weeks" type thing.
I'll defer to the more knowledgeable on this, but I'm guessing the HPI guarantee doesn't apply in these circs.
And finally, bear in mind this is a public forum so it is entirely likely a certain car sales establishment might be keeping tabs on this thread. Allegedly. It might be worth a mod having a clean of the thread.
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