Network issue!

[AgnessGP]

I will try that mate...if i can remember how.

But first, just from a non-technical POV, could it not be more network detection related/software?

If im honest, I wasn't aware of two network devices, but yeah they're obviously there and are present in device manager.

Just something else, earlier (within XP) I lost internet connection both physically (homehub showed error) and on the PC for about 10 mins. Im beginning to sway towards a HomeHub problem for both problems...I had my netgear running for 3+ years with zero problems..not even one outage

 

[ChrisUK]

Hmm, I doubt it's a Homehub problem (although they are uber sh**e). It would not work at all in XP or 7.

 

[AgnessGP]

yeah I suppose. A google search would normally return some good answers but this is just a weird problem.

ill try what you suggested tomorrow, too late now to try and remember thanks so far mate, even if it doesnt solve it!

 

[ChrisUK]

Well that last one is guarantee'd to fix it if it's a Windows / TCP/IP issue. If that doesn't it has to be something else:- Driver, NIC, Router, Cable etc.

 

[AgnessGP]

if i have to, should I set a static IP by accessing the router at it's IP address to get to the GUI config? or is it a command job?

 

[AgnessGP]

bit more info, next to useless I know, but its too late for config changing tonight.


one of the adapters is not connected and never has been, therefore only one reall exists


microsoft's quick diag

 

[TallTom]

Its interesting that it wont work with windows 7, I would have thought its some strange piece of software on the Win 7 box or firewall type software, as your initial output had an ip address and looked to be connected fine...

Have you tried to ping anything?

Also quick note, it seems you are using the 2nd NIC port on your PC as your main connection..... Try swapping the cable to the 1st one and seeing if that changes anything.....

 

[ChrisUK]

Also quick note, it seems you are using the 2nd NIC port on your PC as your main connection..... Try swapping the cable to the 1st one and seeing if that changes anything.....

:yeahthat:

Has your motherboard actually got 2 NIC's?

Windows XP seems to be showing 1NIC. Windows 7 is showing 2!

I'd be tempted to uninstall them from Device manager (make sure both are gone) and then re-detect hardware (with latest drivers).

 

[ChrisUK]

if i have to, should I set a static IP by accessing the router at it's IP address to get to the GUI config? or is it a command job?

No I was asking you to set a static IP on your LAN adapter on Windows 7 not the router. That will already be static.


Did you follow my instructions above?

 

[colin79666]

What happens if you ping 192.168.1.70 (itself)?

 

[ChrisUK]

192.168.1.71 is itself.

 

[AgnessGP]

okay tried a few things, not sure if done right though. Rebooted after every change.

1. ping



2. reinstalled network device, now 7 is using connection 1 rather than 2:

previous now

3. nslookup (didnt know how to do this)



4. changed tcp/ip and other settings:




Result of setting changes:



5. reset tcp/ip stack - no change.

6. disabled mcafee network agent & firewall core service within msconfig - no change

7. updated network adapter drivers - no change

 

[ChrisUK]

Wow that's f***ed.

 

[dombooth]

:yeahthat:

I think I remember seeing this on a customers W7 system and an OS reinstall sorted it but that was a last ditch thing.

Dom

 

[AgnessGP]

okay, i cant system restore either as I havent had it enabled to record system settings etc.

What you all think, reinstall win7? its not a problem, ill just create a ghost image.

 

[Numptey]

How can you not have restore switch on? Is it off in both Win 7 and XP?

 

[AgnessGP]

'system restore' is a microsoft system tool not a switch dude. I haven't enabled it since installing win7 therefore can't use it.

pinged the gateway 192.168.1.254 - no response still. switched to other LAN port on PC - still same

flushed dns and arp cache - no change

changed port on homehub -m no change

 

[Hellcat]

Can you ping the default gateway?

edit: just read last post.

I'm going to go with there being an issue with being a DHCP client and dual booting. It should handle a simple DHCP request from the same MAC but you never know.

Have you tried anything at the router end? Restarting between OSs/Firmware flashing etc?

 

[AgnessGP]

yeah default gateway fine.

checked dhcp, that's running.

please bare in mind iv had this setup for months now - no probs.

dont see router flashing doing much as xp works fine etc.

Iv completing unplugged everything also

im stumped

 

[Hellcat]

So, what changed? Check what windows 7 patches have been installed. Any other OS/App/Hardware changes?