RedSei
Member
yea... i used to work in retail...
someone got aggro with me and i explained i didn't have to talk with them in their state of mind, excused myself and walked off..... they just stood there in bewilderment... like or
(i was a supervisor btw...) after a few mins i went back, and they apologised and were calm. Management said it was fine as well.
hmm.. if i remember right.. if you've ever sold the product in question in your store, the customer could exchange it.. but not refund it regardless of receipt or not.
someone got aggro with me and i explained i didn't have to talk with them in their state of mind, excused myself and walked off..... they just stood there in bewilderment... like or
(i was a supervisor btw...) after a few mins i went back, and they apologised and were calm. Management said it was fine as well.
hmm.. if i remember right.. if you've ever sold the product in question in your store, the customer could exchange it.. but not refund it regardless of receipt or not.