Could anyone help me with a bit of advice as who to complain to in a Solicitors practice about poor service?
I went in to start divorce proceedings 4/5 weeks ago now and despite numerous telephone calls have been told that my details are not on their computer system and no-one has yet called me back about what is happening.
When I first went in for my appointment I was seen by 2 people as others were being called to court unexpectedly. So their initial service was not particularly good, but put it down to them just being busy and part of their jobs.
Have no problem in writing the complaint letter, just wondering who to actually address it to?
I went in to start divorce proceedings 4/5 weeks ago now and despite numerous telephone calls have been told that my details are not on their computer system and no-one has yet called me back about what is happening.
When I first went in for my appointment I was seen by 2 people as others were being called to court unexpectedly. So their initial service was not particularly good, but put it down to them just being busy and part of their jobs.
Have no problem in writing the complaint letter, just wondering who to actually address it to?