I'll start off by explaining the situation. I was in an accident in September last year involving a rather large lorry. The accident subsequently wrote off my car (minimal speed crash, no one injured). I spent ages trying to sort it outside of insurance (this was the 3rd parties choice) and it took over 5 weeks to get anywhere with the company. Eventually I gave up with them and went through my insurance company who then appointed a solicitors to act on my behalf.
Since then there seems to be little to no progress with the solicitors and when ever I call them the person in charge of my case is never there?!? (I haven't spoken to him ONCE!) Anyway, is there a way of making a formal compaint about them as it has been almost 6 months and nothing has been resolved.
Any advice would be greatly appreciated,
thanks,
Ant.
Since then there seems to be little to no progress with the solicitors and when ever I call them the person in charge of my case is never there?!? (I haven't spoken to him ONCE!) Anyway, is there a way of making a formal compaint about them as it has been almost 6 months and nothing has been resolved.
Any advice would be greatly appreciated,
thanks,
Ant.