It’s worth writing grovelling letters, when you believe you are in the right, even if you have technically broken the law. The 'Notice to pay fixed excess charge' stated 'Failure to display a valid ticket' 'face/down'. I wrote the following letter about four weeks ago:
I received a parking ticket today (21st October) but I believe the excess charge should be waived for the following reasons:
I was parked in a marked space (with photographic proof) and I bought a valid ticket for the whole of my stay (ticket available as proof). It seems that a gust of wind blew the ticket face down, either as I shut the door or through a vent after I had left the vehicle.
I appreciate that it is my responsibility to display the ticket face up, but accidents happen.
I always purchase a ticket when parking in pay & display areas, including occasions such as this, when I was only stopping for 15 minutes. The previous payment system used tickets securely clamped by a closed window, but the new system uses tickets which are not designed to be clamped, not supplied with an adhesive strip and not printed on both sides. It is not surprising that occasionally tickets will blow over, with the details out of view.
I had no intention to park illegally, and as far as I knew (until I found the ECN) I was not parked illegally. This was, at worst, an honest error (if the ticket blew over before I left the vehicle) or possibly a blameless accident (if the ticket blew over after I left the vehicle).
The parking laws are in place for safety, traffic flow and council revenue. I tried to keep to the rules, but inadvertently allowed my ticket to blow over – this had no effect on safety, traffic flow or revenue. Surely you will agree that this is a case of an honest mistake, which does not deserve to be penalised ?
I received the following reply, yesterday, from Cardiff Council:
Thank you for your communication in connection with the above charge and your comments have been noted.
I have given the matter consideration and, on this occasion only, under these particular circumstances, the Notice has been cancelled.
The Council has been advised by the Pay and Display machine manufacturer, that only mains-powered machines are able to dispense self-adhesive tickets. All Council machines are solar-powered, and consequently, the tickets do not have self-adhesive strips.
I never knew they were solar-powered machines. Particularly surprising because you can pay by cash / credit card / debit card. I'll take a closer look next time I use one.
I received a parking ticket today (21st October) but I believe the excess charge should be waived for the following reasons:
I was parked in a marked space (with photographic proof) and I bought a valid ticket for the whole of my stay (ticket available as proof). It seems that a gust of wind blew the ticket face down, either as I shut the door or through a vent after I had left the vehicle.
I appreciate that it is my responsibility to display the ticket face up, but accidents happen.
I always purchase a ticket when parking in pay & display areas, including occasions such as this, when I was only stopping for 15 minutes. The previous payment system used tickets securely clamped by a closed window, but the new system uses tickets which are not designed to be clamped, not supplied with an adhesive strip and not printed on both sides. It is not surprising that occasionally tickets will blow over, with the details out of view.
I had no intention to park illegally, and as far as I knew (until I found the ECN) I was not parked illegally. This was, at worst, an honest error (if the ticket blew over before I left the vehicle) or possibly a blameless accident (if the ticket blew over after I left the vehicle).
The parking laws are in place for safety, traffic flow and council revenue. I tried to keep to the rules, but inadvertently allowed my ticket to blow over – this had no effect on safety, traffic flow or revenue. Surely you will agree that this is a case of an honest mistake, which does not deserve to be penalised ?
I received the following reply, yesterday, from Cardiff Council:
Thank you for your communication in connection with the above charge and your comments have been noted.
I have given the matter consideration and, on this occasion only, under these particular circumstances, the Notice has been cancelled.
The Council has been advised by the Pay and Display machine manufacturer, that only mains-powered machines are able to dispense self-adhesive tickets. All Council machines are solar-powered, and consequently, the tickets do not have self-adhesive strips.
I never knew they were solar-powered machines. Particularly surprising because you can pay by cash / credit card / debit card. I'll take a closer look next time I use one.