Hi Gibsog,
Welcome to the forum. In order to help others who have the same problem, please post results on this thread.
Thanks for including some vehicle details. Others seem to think that we are phsychic.
From the year your base vehicle will be an x244 model Ducato. (See VIN which will be ZFA244xxxxxxxxxx.)
You say that the vehicle is hard to start. Does this mean that it starts sometimes? It should not start when the key has not been recognised.
If indeed the failure is only somtimes, then you may wish to attempt the following procedure, with which I seem to have had some success on my own 2006 x244 2.8jtd.
Remove the four screws securing the steering column lower cover. Fiddly as recessed, I use a short piece of garden hose to help centre PZ2 driver.
The code receiver is on the lower side of the column. The smaller 3 pin (2 wires) connector is for the antenna ring. As a minimum carefully remove and replace that connector a couple of times. I also applied a few drops of contact cleaner. While you are in there, you may wish to treat the larger connector in a similar fashion.
If the above does not work for you, others have removed the chip from the key, the antenna ring from the switch, taped them together, and tucked behind the dash. This approach will have security and insurance implications.
As previously requested please report any progress.