Thanks for that I dont think your being arsey one bit..not a PC geek myself and I had never used or wanted to till I bought a stilo..that car has a lot to answer for..
all I can tell you is I had a message come up saying that a worm/virus was attempting to get banking and password info and to counter act it i could press a button on a problem clearer to counter act it..this I did but then the application to clear the problem wanted paying to have the file..I then found I couldnt clear the file from the home page where all my file symbols were and i couldnt find it either in the control panel..things went from bad to worse and the PC finally went black screen [any idea why]..I lost the lot all my files and fav's the lot
and the wifes office stuff
..pc was dead as a dodo..zilch nothing nada..