I have a credit card with them, can't say we've ever communicated beyond openeing the card so I can't comment on service! But that's a good sign that nothing has ever gone wrong, not for you if you like the personal touch though.
Don't no bout rates n stuff, but customer service ok, as far as i no, but i say this as my sister in law used to work there n i have a few friend who do as it's based in derby, I am wiv barclay's. but it seems about as good as any other
this is not a recommendation as most of my family work for capital one based in nottingham so i am staying neutral!!!!!!!
I have 2 credit cards (one Egg card, one Egg Money card) and a savings account (currently with 2p in it ). I have also had a loan with them. No problems at all with them. Some decent offers, in terms of interest-free periods and loan flexibility etc. On the few occassions I've had to communicate with them, it's been easy and convenient (via web-based forms).
a few of my friends went against my advice and tried for an egg cars after recieving invites in the post
the were not allowed an egg card
simply because they have good credit ratings like me
they love people that borrow money and pay it back slowly and build up masive intrest on it
if you always pay it off and never make them any money there not intrested in you
i'm with barcklays at the moment they are excellent behave much more like a real bank not like egg the toy town loan sharks
the only niggle i have with barcklays is the poor position of there call centres and the language of the people that live and work there lol
but i either see my local bank/manager or online so it don't bother me
i don't understand why people get credit cards with other banks
what's wrong with having one with the bank that holds your current account makes much more sence at the end of the day the rates are all very similar and mostly covered up with 0% for so many weeks this and offers galore on that and so on