no...... FFS!!!
it took so long because the bloke who had been assigned my problem ignored it for a week and then went on holiday (what a nice guy) so nobody knew it was outstanding until they got my emails to their actual address and somebody checked what was happening...
it took so long because the bloke who had been assigned my problem ignored it for a week and then went on holiday (what a nice guy) so nobody knew it was outstanding until they got my emails to their actual address and somebody checked what was happening...