I find Fiat customer services ok. But Fiat themselves, advertising the 90hp Panda Waze across the EU 18 months after the 90HP engine was withdrawn takes more than a bit of swallowing. And no it was not just an internet glytch Mr Fiat. By any account anyone who was affected was short changed by a large sum. I wrote to the head of Peugeot and the Head of Fiat and the UK Head of Fiat and called them a lot of things, in writing to see if they wanted to see me in court. As you might expect they declined to react which rather says it all. I did get financial compensation but Fiat forced my dealer to pay out 75% to cover their shady trading practices. FIat CS have however alwways been friendly and helpful with more easily resolved issues.
I wouldn't trust Fiat at all. They cannot be believed and you should check carefully anything they say. Its a shame as I very much like the design and drive of all their products. Best not buy from them at all, but go used or nearly new then you look, and buy what you see without reference to their dubious sales information. If you have a Panda Waze be assured its NOT a 90hp engine.
It goes without saying that all theEU car makers are as bent as a £9 note. My son has had thousands out of Audi for the emissions scandal. If there are any car makers who were not on the band wagon please someone stand up for them. With everything else in life, when you can see something wrong you can guarantee that theres 10 more things wrong you cant see! If the EU test facility was worth the space it takes up the blatent and fraudulent cheating they all perpetrated would have never got past them! Perhaps they too should be paying compensation.
I have lodged a claim against Fiat re emissions cheating for my Bravo. The only reasoin I did this is because of the dishonesty selling me 90HP car without a 90hp engine. I loved the Bravo and it was exceptionally clean, and did not smoke and the inside of the tail pipe was virtually soot free and the mpg exceptional. I hope they get fined and forced to compenstae so I can
donate the money to charity. The £15,000,000 I estimate that was paid by panda waze drivers across the EU for engines they didnt get will easily pay the fines and some justice may actually be done.
What the cheating was about I cannot guess, but it was more honest that suggesting Panda Twinair could average 57mpg. WLTP now says 37mpg which is sensible and achievable without effort. Advertising standards agency have been pointed in the right direction but couldnt be Ar*** to do anything much to my annoyance. Another quango that should be disbanded I think.
Oh, and yes Mr Fiat my next new car is more likey to be a Suzuki than a Fiat. As a prolific new car buyer you will loose out!