I try and avoid the retailer that starts Am.... but I'm on a free trial of Pr.... right now that I picked up when I bought a couple of books recently
So Saturday I bought a Bosch GSR12V driver , arrived today , excellent little thing (it took 15 years to wear the predecessor out)
Just now I happened to be looking at other stuff, and spotted my Bosch had gone up slightly and was now being offered with an £11 voucher, making it about a £6 cheaper than what I paid two days ago...
I requested a call-back... explained how I've literally just received it today and the price has gone down ...... not a huge amount but it's the principle of the thing...
So Mr Zaphod, we can't offer retro discounts but what I can do is arrange a return for the item and you can buy it again with the voucher applied
So they'd rather waste (their) money on paying for a return and subsequent processing than just give me a partial refund of £6
Well Ama.... if you want to **** about I'll go along with it , return arranged and another one ordered , absolute insanity

Absolute insanity !!