Stickers - Update 10.10.06 - PLEASE READ!!!

Currently reading:
Stickers - Update 10.10.06 - PLEASE READ!!!

Status
Not open for further replies.
Re: Stickers - now availble to order

well mine are here, but not without damages :(

they are crimpled and the A is obviously damaged when looked at in the light (n) stupid royal mail :bang:

will have to order more when i can afford it:(
 

Attachments

  • Image(103).jpg
    Image(103).jpg
    35.7 KB · Views: 31
  • Image(105).jpg
    Image(105).jpg
    33.7 KB · Views: 26
Re: Stickers - now availble to order

oh noes... i feel kinda bad for boasting now :(

you should put a complaint through it's the equivilant of them breaking a vase.. it's still them destroying something...

the least they can do is refund you the postage!
 
Re: Stickers - now availble to order

The envelope was damaged
We use machines to sort your mail and sometimes this can result in your mail being damaged. We’re very sorry if your mail has been ripped or torn in this way.

Sometimes packaging is of poor quality or the wrong size. If we spot a damaged item we will place it in a Royal Mail bag to try and prevent further damage.



Reporting a damaged item to us



The process for reporting a damaged item may include an inspection for insurance purposes. Please make sure you hold on to the damaged item and its packaging for our inspection team.


Please note that we can’t accept claims for the following items:
  • Damage to ceramics e.g. ornamental and decorative china or porcelain if it was sent using our Standard Parcel service. Please use Special Delivery for fragile items.
  • Banknotes, cheques and coins, tickets, vouchers and high value items – unless sent using Special Delivery
http://www.royalmail.com/portal/rm/customerservices;jsessionid=XTHQD0S3ZHFZEFB2IGDENZQUHRAYUQ2K?catId=400144&pageId=cs_datacapture&csd=damage&gear=myProfile
 
Status
Not open for further replies.
Back
Top