Technical RECALL: Service Solution for Suspension Springs

[T14086]

Re: Stilo Recall... Finally!

I got mine yesterday aswell................bit worrying as i dont own the car anymore????

Would be good of you if you could inform Fiat of the new owner,is there a section for this on the recall sheet?

 

[dan-the-man]

Re: Stilo Recall... Finally!

yep there's a section at the botom of the letter to inform DVLA of the new owner

 

[apierdomi]

Same recall is out in France now.Exactly the same one.
It is mentioned on the Italian Forum see here:

http://lnx.stiloclub.it/forum/viewtopic.php?t=9821&postdays=0&postorder=asc&start=20

The Italians knew nothing about this recall so they are trying to find out what is really going on now.

I will keep you updated.
:devil:

 

[apierdomi]

same recall in France now...

 

[PNL]

Same recall is out in France now.Exactly the same one.
It is mentioned on the Italian Forum see here:

http://lnx.stiloclub.it/forum/viewtopic.php?t=9821&postdays=0&postorder=asc&start=20

The Italians knew nothing about this recall so they are trying to find out what is really going on now.

I will keep you updated.
:devil:

Thanks for that and welcome the plot thickens me thinks oh bugger me no speaka de lingo !!

 

[KK1]

Re: Stilo Recall... Finally!

I got my letter through as well, although my dealership already said not to bother having it done - I am on Eibachs.

Hi mate, got the letter yesterday.
Im on Eibachs too, does this mean I do not have to take the car in or do they still have to check it?

Thanks in advance.

 

[activematt]

Re: Stilo Recall... Finally!

Would be good of you if you could inform Fiat of the new owner,is there a section for this on the recall sheet?

I dont know who the new owner is though, the car went as a part ex and then believe it went to auction so i have no idea who owns the car now.....i have sent the little slip at the bottom back though so at least they know i dont own the car, which they should have known already as ive had confirmation from the DVLA that im deregistered from the car

 

[TrackyG3000]

Re: Stilo Recall... Finally!

will it be every single stilo that will need recalled old and new? that will take ages.

 

[PNL]

Re: Stilo Recall... Finally!

Had my letter last Friday I am NOT having it done they can stick it where the sun don't shine as far as I'm concerned I have also send an Email to Fiat inviting them to view the spring solution thread here on Fiat forum and giving them a piece of my mind its probably a waste of time though because as far as I am concerned they know only to well there is a design fault with the front springs and the cow catcher is a cop out as you all know I have two new springs on the front of my car and if these buggers brake then its coil over time for me

 

[rhyst]

Re: Stilo Recall... Finally!

Can you please elaborate what the recall is for and who it is intended for?

Thanks

 

[Stu DemonD]

Re: Stilo Recall... Finally!

Can you please elaborate what the recall is for and who it is intended for?

Some info here:

https://www.fiatforum.com/stilo-technical/90295-recall-information.html

 

[PNL]

Re: Stilo Recall... Finally!

Not long received this email from fiat and yet again another cop out from them

In cases such as yours you should present your questions to the Sales manager or customer care manager at your dealership who will investigate and be able to provide solution to your queries.

As I said another cop out they are just chucking it back into the face of the dealer they didnt pay in the first place [tossers]

 

[Rivern]

Re: Stilo Recall... Finally!

Now you see i'm in two minds to go ahead with it... as i agree that it doesn't solve the bigger problem of the danger! If these springs are likely to break they're gonna break... What would it cost to upgrade the springs with aftermarkets would i be better off doin that?

Just not sure really what way to go... i could afford to upgrade them... it'll throw my savings back a bit but...

Gotta do the brakes too... could turn out costly.

 

[PNL]

Re: Stilo Recall... Finally!

Now you see i'm in two minds to go ahead with it... as i agree that it doesn't solve the bigger problem of the danger! If these springs are likely to break they're gonna break... What would it cost to upgrade the springs with aftermarkets would i be better off doin that?

Just not sure really what way to go... i could afford to upgrade them... it'll throw my savings back a bit but...

Gotta do the brakes too... could turn out costly.

IMO total replacement of the springs to an aftermarket option is the only way to go but at the same time I would also change the front struts as well for maximum benefit I will have a look for you and post some later but off the top of my head FK do a sports Front strut that's cheaper than the fiat one at £70 odd pounds each and the springs then would be up to you as they vary in price from £80 to Well over the £100 mark so its what you want to spend dictates there and of course if you cant fit the kit yourself then there's the labour charge on top of that only your garage can tell you that one though

You have a PM.

 

[dan-the-man]

Re: Stilo Recall... Finally!

Phil tell me where you can get these aftermarket shocks from my drivers side is leaking and it's doubtful it'll pass the MOT

 

[Bombay]

I don't have any first hand knowledge of the spring snapping but isn't it the case that the lower spring retaining cup is the item that corrodes
View attachment 22717

Lower cup shown here
After all, being horizontal, it's in a prime position to hold water and salt residue and when it corrodes enough the spring breaks through it on one side. It goes on a major tilt as it's not being secured squarely any more and it's the explosive force of the spring suddenly releasing and colliding with the damper perhaps or just that it's no longer being held properly straight and square that makes it break always in the same place?

Really nothing to do with corrosion of the actual spring?
Fiat says its corrosion which causes the spring to snap but maybe it's not corrosion to the spring itself

Just asking, as I have no idea apart from a difficulty in believing that corrosion of the actual spring causes it to break

If it IS corrosion of the lower securing cup then the mod would actually stop the spring getting past the lower cup and therefore stop the spring breaking and the securing fingers would prevent a broken spring contacting the tyre if it did

Just my opinion- over here in the bunker- tin hat on- coffee flask out

Great theory but complete nonsense. I have had one front and two rear springs break, no lower retaining cups fitted, only new springs.

The problem is the cheap crap springs.

 

[Bombay]

I have had one front and two-rear coil springs broken on a 2003 Multiwagon and that’s apart from all the other problems like, rear suspension replacement, front wishbone replacement, wheel bearings and not to mention having replaced the front tyres five times in 44000 miles.
I am currently waiting for my Lawyers to get back to me to confirm I have a case under The Sale of Goods Act to take legal action against Fiat UK.
The recall bodge job Fiat is doing, does not solve the problem of the springs breaking
and the subsequent cost of replacing them.
The bull**** about salt and corrosion is a load of nonsense, judging from the forum this is now happening in France. I have kept the last broken spring, which shows no sign of corrosion, just a bloody great fracture and why is this not affecting other makes like Honda, Ford, Vauxhall, Jaguar and many other makes which use UK roads.
VOSA told me today that the only other makes affected by broken springs are Toyota Rav 2175 cars. Rover 75. 33523 cars. Peugeot Partner 32924 cars. and Fiat Stilo 44100 cars. Fiat Multipa 10230 cars.
The majority of these manufactures are fitting new spring even the Multipa so why the bodge job on Stilos? 44100 cars speaks for itself.
I have written to Fiat UK Customer Care on two occasions, once back in Oct 2006 and most recently on 4th Jan 2007 to the Head of Customer Care.
No reply yet, it seems that they don’t give a ****, provided they keep selling new cars to unsuspecting customers.
I would never buy another Fiat as long as I live and would never recommend anyone I know, to buy one.
My partner has a Toyota, which has just had a recall for a problem with hubcaps. When she took the car into the main dealers they gave her £10 worth of petrol for taking it in., that’s what I call service.
Something needs to be done about this dreadful safety problem before someone is killed and although posting info on this forum has given me a lot of assistance in compiling evidence, which I have copied for my Lawyers.
I now intend to see if Fiat has the grit to back up their bull**** excuses in court.

 

[barflyleon]

Re: Stilo spring recall

I took mine in for the recall and they discovered that the n/s spring had snapped. So I just bagged 2 brand new springs (and the plate) courtesy of my local dealer!!

 

[Linamp]

Spring Recall !!!- no parts

Oops!!! Sorry guys - made a mistake with this post, looking at this section of the forum everyone has got the message about the 'spring recall'.

_____________________________________________________________________

Greetings fellow ' Stilo-ittes' from a new member.

Been following this forum (did not get to this section in my reading) for all your great info on our Italian Gems. Thanks for all your excellent tips and advice on the different problems on the Stilo, so please keep it up.

Just had my garage call saying there are no parts for the spring recall and cancelled the appointment. They advise that they have no idea when these parts will arrive. Rang around several garages in the area ( Berkshire) and got the same answer.

I asked the garage, " If the springs break and damage the car, who will bear the cost of the repairs it". They came back with the answer 'Fiat'. I was not to happy with that reply as I have nothing in writing, so rang the 0800 number given out by 'Fiat' which happens to be in Milan. They gave me the runaround, have to contack the UK etc etc. So had no joy with them.

My question is - 'Has anyone any info on this, and how do we stand if anything nasty happened'


One big plus was on the mention of this forum " Fiat Forum" - it certainly seemed to grab their attention. I did detect a certain respect for your words of wisdom.

Ok Stilo-ittes, hope this bit of info ( if not already been seen or heard of) will be of some use, perhaps someone could advise on the situation of damage repair while we wait for the spares to arrive.

Ciao! Ciao! Great forum -
Linamp
******** 02 Black 1.6v Head Turner **********

--

 

[PNL]

I have had one front and two-rear coil springs broken on a 2003 Multiwagon and that’s apart from all the other problems like, rear suspension replacement, front wishbone replacement, wheel bearings and not to mention having replaced the front tyres five times in 44000 miles.
I am currently waiting for my Lawyers to get back to me to confirm I have a case under The Sale of Goods Act to take legal action against Fiat UK.
The recall bodge job Fiat is doing, does not solve the problem of the springs breaking
and the subsequent cost of replacing them.
The bull**** about salt and corrosion is a load of nonsense, judging from the forum this is now happening in France. I have kept the last broken spring, which shows no sign of corrosion, just a bloody great fracture and why is this not affecting other makes like Honda, Ford, Vauxhall, Jaguar and many other makes which use UK roads.
VOSA told me today that the only other makes affected by broken springs are Toyota Rav 2175 cars. Rover 75. 33523 cars. Peugeot Partner 32924 cars. and Fiat Stilo 44100 cars. Fiat Multipa 10230 cars.
The majority of these manufactures are fitting new spring even the Multipa so why the bodge job on Stilos? 44100 cars speaks for itself.
I have written to Fiat UK Customer Care on two occasions, once back in Oct 2006 and most recently on 4th Jan 2007 to the Head of Customer Care.
No reply yet, it seems that they don’t give a ****, provided they keep selling new cars to unsuspecting customers.
I would never buy another Fiat as long as I live and would never recommend anyone I know, to buy one.
My partner has a Toyota, which has just had a recall for a problem with hubcaps. When she took the car into the main dealers they gave her £10 worth of petrol for taking it in., that’s what I call service.
Something needs to be done about this dreadful safety problem before someone is killed and although posting info on this forum has given me a lot of assistance in compiling evidence, which I have copied for my Lawyers.
I now intend to see if Fiat has the grit to back up their bull**** excuses in court.

I agree with all you have said with regards the issue of spring breakage and you have my admiration and support for the grit and courage you have in Fighting fiat over this I would suggest you print off a copy of this thread and take it with you to your solicitor as an indication of the feeling of distrust of fiat on this issue and I wish you good luck with this