I have had an ongoing complaint with fiat since the 05/05/06 and they have just come back with the worst excuse ever- further work iwill not be done under warranty to the gearbox as its a wear and tear part. B******s!
If it is not covered then why the hell did they do a repair to it in the first place under warranty? Its this repair that has caused the new fault! They just seem to ignore this part.
The original complaint is because they wouldnt do the follow up work required to solve this issue that was created by the original warranty work as i missed a service by about 14 days.
They seem to be ignoring that completly, but just saying the gearbox not being covered is their answer, not we wont budge on the servicing times.
Any ideas of how i can go forward, I mean they are still looking into this as I am not satisfied that it has taken 4 months to come up with that answer, they have wrote to me or called me, when i call the people i speak to dont know whats happening with the case and i never speak to the case owner.
If it is not covered then why the hell did they do a repair to it in the first place under warranty? Its this repair that has caused the new fault! They just seem to ignore this part.
The original complaint is because they wouldnt do the follow up work required to solve this issue that was created by the original warranty work as i missed a service by about 14 days.
They seem to be ignoring that completly, but just saying the gearbox not being covered is their answer, not we wont budge on the servicing times.
Any ideas of how i can go forward, I mean they are still looking into this as I am not satisfied that it has taken 4 months to come up with that answer, they have wrote to me or called me, when i call the people i speak to dont know whats happening with the case and i never speak to the case owner.
Last edited: