- Joined
- Mar 8, 2020
- Messages
- 293
- Points
- 144
Hi,
I listed an item for spares or repair after reading the ebay description of such items. It was described exactly correctly identifying the good and non functional area.
So the buyer either could not fix it or just wanted some bits out of it so raises a return case as 'item not as described' errr:bang::bang::bang: it was described as spares or repair and despite the ebay term stating even the item could have missing parts it was actually complete just not working. Apparently selecting a return as item not as described automatically generates the return costs to the seller.
So ebay charge me the return postage costs and refund the buyer the full amount charged back to my paypal account........7 days of dealing with some asian named personnel that seemed to just send standard diatribe messages of buyer remorse and it being my liability I get the item back damaged, opened up and now missing parts.
I spend my days tracking down online financial scammers and disrupting their networks and never thought I would see this from eBay now.
The buyers feedback is private and ebay simply removed what I placed 'politely' despite having to tick the positive. They then inform me there will be no feedback placed by either party which at least they say I keep my 100%. and top seller rating.............that was a waste as I just shut my account down..........as a member since around 2004 I can do without their stupidity.
OK it is a rant but having to pay double shipping cost for something that sold for around £10 hoping someone could make use of some bits ended up costing me.
Farrah
I listed an item for spares or repair after reading the ebay description of such items. It was described exactly correctly identifying the good and non functional area.
So the buyer either could not fix it or just wanted some bits out of it so raises a return case as 'item not as described' errr:bang::bang::bang: it was described as spares or repair and despite the ebay term stating even the item could have missing parts it was actually complete just not working. Apparently selecting a return as item not as described automatically generates the return costs to the seller.
So ebay charge me the return postage costs and refund the buyer the full amount charged back to my paypal account........7 days of dealing with some asian named personnel that seemed to just send standard diatribe messages of buyer remorse and it being my liability I get the item back damaged, opened up and now missing parts.
I spend my days tracking down online financial scammers and disrupting their networks and never thought I would see this from eBay now.
The buyers feedback is private and ebay simply removed what I placed 'politely' despite having to tick the positive. They then inform me there will be no feedback placed by either party which at least they say I keep my 100%. and top seller rating.............that was a waste as I just shut my account down..........as a member since around 2004 I can do without their stupidity.
OK it is a rant but having to pay double shipping cost for something that sold for around £10 hoping someone could make use of some bits ended up costing me.
Farrah
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