Hiya, I picked up by 500 in March and my friend had told me about Gap Insurance as she had been in an accident and was left in a bit of a sticky situation. I rang around a few, to be honest I thought that one was quite rude and didn't even ask me what I wanted he just assumed (I will not name any names) but after a couple I rang Gapinsurance123 and I have to say they were fantastic. The policy itself was the cheapest I had found and the lady on the phone were so polite and helpful and was genuinely interested in what car I had etc (nobody else asked, they just wanted the business). I am fully protected for 5 years now and I picked a claim limit that suited me (I was unsure to what this was, nobody else even mentioned it, they assumed once again, so be careful as they could choose something insufficient which could still leave you out of pocket). The lady I spoke to fully explained what a claim limit was and I picked one that would stand up, no matter how much my car depreciates. I was very happy, documents were e-mailed straight over and another hard copy received in the post. Just wanted to post as I felt these guys needed to be commended. Also, my sister rang up and said I had recommended her and received a £10 reduction, very helpful company. Very pleased!