ricard0
New member
Though I share my experience with my beloved Punto with ya'll...
I was in the market for a sporty-ish car with some warranty and cheap to run to get to and back from work back in October last year, went to see some fiestas, clio's and even some corsas. I decided to go for the punto for a few reasons,it had the most toys (cruise control, reverse parking sensors, bluetooth, etc...) for the money, and the MPG figures weren't too bad either, it isn't the fastest hatchback out there but I wasn't going to get anywhere fast in Edinburgh at 7 in the morning.
Since I had the car ~ from new ~ I been at the garage 4 times so far for the following "manufacture issues" ~ quoted.
Disk breaks recall ~ Apparently they messed up with the breaks while building the car so I had to waste an hour and a half for them to fix it.
Blue&Me not working ~ While having an iPhone connected to it, it might decide to stop working all together and wont play music trough the USB port, after going to the garage twice I found that the blue and me is just crap and i have to turn the Bluetooth OFF on my phone for it to work properly (after trial and error at home) after the garage being completely clueless at how blue&me actually works.
Lost power from the engine ~ The fuel injectors packed in and had to get them replaced, this being on a new car less than 6 months old, took it to Arnold Clark Dunfermline and they said they will fix it for free (Warranty ?) but that I won't get a courtesy car because they don't have any available (Arnold Clark doesn't have any courtesy cars? but all staff have company cars!!? WTF! ) after arguing with the "supervisor" I went to speak directly with the boss which agreed to a courtesy car but I had to make my way to Glenrothes that's about 30 miles away, fine I needed the car and had enough hassle for a day couldn't even make it to work that day. Got the car back 5 days later filthy and I mean grease marks everywhere and dirt all over the place and with no petrol (I had half a tank left when I handed it in) and I think by now you get a picture of how **** the customer service is.
At this stage I'm fuming with FIAT and Arnold Clark so I went back to get a copy of the work carried out and turns out that they didn't just replaced the "faulty fuel injectors" but also a burst fuel pipes, fuel filter, broken air intake + air filter and bunch of other stuff that to my opinion shouldn't need to be replaced on a car that's been on the road for less than 6 months.
So my question to you all is that is it just me or has anyone else had the same problems? I am really reconsidering buying another punto and its a shame because I was really starting to like the Abarth version of the punto
I was in the market for a sporty-ish car with some warranty and cheap to run to get to and back from work back in October last year, went to see some fiestas, clio's and even some corsas. I decided to go for the punto for a few reasons,it had the most toys (cruise control, reverse parking sensors, bluetooth, etc...) for the money, and the MPG figures weren't too bad either, it isn't the fastest hatchback out there but I wasn't going to get anywhere fast in Edinburgh at 7 in the morning.
Since I had the car ~ from new ~ I been at the garage 4 times so far for the following "manufacture issues" ~ quoted.
Disk breaks recall ~ Apparently they messed up with the breaks while building the car so I had to waste an hour and a half for them to fix it.
Blue&Me not working ~ While having an iPhone connected to it, it might decide to stop working all together and wont play music trough the USB port, after going to the garage twice I found that the blue and me is just crap and i have to turn the Bluetooth OFF on my phone for it to work properly (after trial and error at home) after the garage being completely clueless at how blue&me actually works.
Lost power from the engine ~ The fuel injectors packed in and had to get them replaced, this being on a new car less than 6 months old, took it to Arnold Clark Dunfermline and they said they will fix it for free (Warranty ?) but that I won't get a courtesy car because they don't have any available (Arnold Clark doesn't have any courtesy cars? but all staff have company cars!!? WTF! ) after arguing with the "supervisor" I went to speak directly with the boss which agreed to a courtesy car but I had to make my way to Glenrothes that's about 30 miles away, fine I needed the car and had enough hassle for a day couldn't even make it to work that day. Got the car back 5 days later filthy and I mean grease marks everywhere and dirt all over the place and with no petrol (I had half a tank left when I handed it in) and I think by now you get a picture of how **** the customer service is.
At this stage I'm fuming with FIAT and Arnold Clark so I went back to get a copy of the work carried out and turns out that they didn't just replaced the "faulty fuel injectors" but also a burst fuel pipes, fuel filter, broken air intake + air filter and bunch of other stuff that to my opinion shouldn't need to be replaced on a car that's been on the road for less than 6 months.
So my question to you all is that is it just me or has anyone else had the same problems? I am really reconsidering buying another punto and its a shame because I was really starting to like the Abarth version of the punto
