Sorry if this is a bit long...
My husband was looking a Pioneer DEH P77MP for his classic Saab. I know it's a bit out-of-date now, but it was what he wanted. Couldn't find a new one anywhere, so I was bidding on Ebay and getting outbid every time . Then I came across Car Audio Security. They (supposedly) had it new, and also had an i-pod adapter for it (supposedly). I thought "Great! That's Christmas sorted !"
I ordered the Pioneer DEH P77MP with i-pod adapter online from Car Audio Security. They assured me it would arrive either the Thursday or Friday before Christmas. I thought "Happy Days !" I waited for the post... Nothing arrived Thursday... Nothing arrived Friday... Called them up and asked where is my order? They tell me that Parcelforce have it and give me a tracking number. I try tracking it to no avail . Phone back Car Audio Security, they say Parcelforce will deliver between Christmas and New Year. Feeling a bit miffed at this stage that present won't be there for Christmas , but tell husband present will be late and he's okay . Expect post on Wednesday, but nothing arrives . Phone Parcelforce. They say they're going to collect parcel from Car Audio Security today. I think "WTF? " and phone Car Audio Security. They apologise about Parcelforce not delivering, and I enquire as to why they said Parcelforce had parcel when Parcelforce had yet to lift it. Car Audio Security say again that Parcelforce have parcel and will deliver before New Year . Friday comes. Still no parcel ! Try tracking parcel again with Parcelforce. They tell me that they weren't given the parcel when they went to pick it up on Wednesday . Slightly more than irate, I phone Car Audio Security, they say Parcelforce have parcel and will deliver after New Year. I demand to speak to someone in charge to ask why they're lying to me about Parcelforce having parcel when they don't !
I've now cancelled my order with Car Audio Security and hope that the money I paid out on my credit card will be refunded . Would not recommend that anyone deals with this company. They're a total bunch of :tosser:! :bang: :bang: :bang:
Now my husband hasn't received his Christmas present at all...
My husband was looking a Pioneer DEH P77MP for his classic Saab. I know it's a bit out-of-date now, but it was what he wanted. Couldn't find a new one anywhere, so I was bidding on Ebay and getting outbid every time . Then I came across Car Audio Security. They (supposedly) had it new, and also had an i-pod adapter for it (supposedly). I thought "Great! That's Christmas sorted !"
I ordered the Pioneer DEH P77MP with i-pod adapter online from Car Audio Security. They assured me it would arrive either the Thursday or Friday before Christmas. I thought "Happy Days !" I waited for the post... Nothing arrived Thursday... Nothing arrived Friday... Called them up and asked where is my order? They tell me that Parcelforce have it and give me a tracking number. I try tracking it to no avail . Phone back Car Audio Security, they say Parcelforce will deliver between Christmas and New Year. Feeling a bit miffed at this stage that present won't be there for Christmas , but tell husband present will be late and he's okay . Expect post on Wednesday, but nothing arrives . Phone Parcelforce. They say they're going to collect parcel from Car Audio Security today. I think "WTF? " and phone Car Audio Security. They apologise about Parcelforce not delivering, and I enquire as to why they said Parcelforce had parcel when Parcelforce had yet to lift it. Car Audio Security say again that Parcelforce have parcel and will deliver before New Year . Friday comes. Still no parcel ! Try tracking parcel again with Parcelforce. They tell me that they weren't given the parcel when they went to pick it up on Wednesday . Slightly more than irate, I phone Car Audio Security, they say Parcelforce have parcel and will deliver after New Year. I demand to speak to someone in charge to ask why they're lying to me about Parcelforce having parcel when they don't !
I've now cancelled my order with Car Audio Security and hope that the money I paid out on my credit card will be refunded . Would not recommend that anyone deals with this company. They're a total bunch of :tosser:! :bang: :bang: :bang:
Now my husband hasn't received his Christmas present at all...