I had a very new 500 with S&S (a 1.2 manual) on Friday while our 1.2 Dualogic, which does not have S&S, was having the peeling paint on its parking sensors repainted.
I have never driven a car with S&S before, but found the system completely intuitive to use and 100% reliable.
In fact, I did my damnedest to make it malfunction, but couldn't get it to go wrong no matter what I tried.
Not sure what difference it made to my consumption mind you.
Same experience I had with a 1.4 Punto Evo. I got it to malfunction because i was slipping the clutch for a while whilst reversing (as you do) but other than that it just worked just fine. Which makes me wonder whether a good deal of the issues are just people who either don't drive their cars properly and ride the clutch, hold the clutch in at the lights for long lengths of time and so on...... or people who simply see a warning (when there is meant to be one like if you reverse and slip the clutch) and crap their pants.
Of course bits go wrong, of course they do. But so few people on here have actually needed to have parts replaced that it says to me that it's more likely to be user error. S&S is simply set up to work with someone who is driving how they should.