Technical 3.0l auto gearbox failure

[jkilner]

Hello
I have a 3 .0l auto gearbox on a motorhome (fiat Ducatto) which I’m told is a manual gear box with a robotic changer?
struggling to find anyone to fix it in the uk
the problem started with difficulty engaging from neutral to drive shortly followed by a clunking sound. Then no gears can be selected just says cannot perform that operation. Decided not to keep trying as there is clearly a fault.
several main dealers have been contacted who are too busy and all other auto specialists won’t consider touching it as they say they don’t have the software to reprogram.
any advice would be appreciated

 

[porta]

Have you tried getting in touch with Fiat Professional directly?
Where are you based, it may help others to advise a known repairer?

 

[Gordybiker]

Have you tried getting in touch with Fiat Professional directly?
Where are you based, it may help others to advise a known repairer?

I have similar problem and Fiat Professional seem uninterested in it TBH.
So much so that the quote to fix it is £6500, I think that price was to make sure I don't accept the quote because they probably don't know the actual fault.
I have someone who says they have all the kit to diagnose and repair, I'll let you all know if they are successful or not.

 

[porta]

I have similar problem and Fiat Professional seen uninterested in it TBH.
So much so that the quote to fix it is £6500, I think that price was to make sure I don't accept the quote because they probably don't know the actual fault.

Jeeze…I remember wehn FP were very good. Even turning up at their dealers on Geldard Rd in Leeds, they’d never seen a mk2 iveco daily 4x4 and we’re not just interested in the vehicle, but let me pour through the info on one of their PC’s

 

[varesecrazy]

Hello
I have a 3 .0l auto gearbox on a motorhome (fiat Ducatto) which I’m told is a manual gear box with a robotic changer?
struggling to find anyone to fix it in the uk
the problem started with difficulty engaging from neutral to drive shortly followed by a clunking sound. Then no gears can be selected just says cannot perform that operation. Decided not to keep trying as there is clearly a fault.
several main dealers have been contacted who are too busy and all other auto specialists won’t consider touching it as they say they don’t have the software to reprogram.
any advice would be appreciated

Hi

Its a frustrating situation..and you are not alone.

The fundamentals of this system are far from new..

@1997 in cars

But commercial use is only @7 years

This forum has seen various component failures reported in this time

Best 1st action is to get the Gearbox and Body computer scanned

Your error messages should leave a specific Fault Code for the error the sensors are detecting

Like any other modern vehicle plugging into the OBD port will give you a head start

Getting an error code then Searching on here and Google will find common themes..

In cars it can be as simple as low fluid in the ROBOT


Might be worth checking the forums
MultiECUScan members register..

Somebody near you could spend 20 minutes reading errors for you

 

[Gordybiker]

Hi

Its a frustrating situation..and you are not alone.

The fundamentals of this system are far from new..

@1997 in cars

But commercial use is only @7 years

This forum has seen various component failures reported in this time

Best 1st action is to get the Gearbox and Body computer scanned

Your error messages should leave a specific Fault Code for the error the sensors are detecting

Like any other modern vehicle plugging into the OBD port will give you a head start

Getting an error code then Searching on here and Google will find common themes..

In cars it can be as simple as low fluid in the ROBOT


Might be worth checking the forums
MultiECUScan members register..

Somebody near you could spend 20 minutes reading errors for you

Plugging your scanner into the OBD port only gives Engine management faults, not ABS or Gearbox fault codes. I know because I plugged mine in and there were no faults.
Unless you have somewhere else to plug into other than the port below the fusebox, RHS below steering column?

 

[varesecrazy]

Plugging your scanner into the OBD port only gives Engine management faults, not ABS or Gearbox fault codes. I know because I plugged mine in and there were no faults.
Unless you have somewhere else to plug into other than the port below the fusebox, RHS below steering column?

MultiECUScan..or AlfaOBD should read all modules on the vehicle

ABS, Airbags..etc

Not just errors.. but remotely running the fluid pump, etc

Cycling the dash warnings..running cooling fans

 

[Gordybiker]

MultiECUScan..or AlfaOBD should read all modules on the vehicle

ABS, Airbags..etc

Not just errors.. but remotely running the fluid pump, etc

Cycling the dash warnings..running cooling fans

Way better than my standard OBD reader then.
I'll just need to wait for the expert to come back to me, hopefully on Monday with a diagnosis and repair cost.

 

[allen3395]

Hello
I have a 3 .0l auto gearbox on a motorhome (fiat Ducatto) which I’m told is a manual gear box with a robotic changer?
struggling to find anyone to fix it in the uk
the problem started with difficulty engaging from neutral to drive shortly followed by a clunking sound. Then no gears can be selected just says cannot perform that operation. Decided not to keep trying as there is clearly a fault.
several main dealers have been contacted who are too busy and all other auto specialists won’t consider touching it as they say they don’t have the software to reprogram.
any advice would be appreciated

Hi jkilner I have the exact same problem with a 2010 Autocruise Startrail, left in with the local Fiat garage who want £7000 to replace the Selespeed unit and the clutch this was decided by the codes from the code reader, the Motorhome covered 300 miles with no issues and the fault came into the vehicle whilst parked at the house. Did you manage to get your problem resolved?

 

[Gordybiker]

I'm in a better position now but not fixed yet.
I had my motorhome delivered to a 'waste of space' car mechanic who took £150 up front and then said my gearbox software was faulty so he couldn't diagnose the fault. He'll be getting a phone call when this is over!
2 weeks later and a decent Fiat Pro' Engineer found the fault after 20 minutes [but not yet fixed].
The hydraulic pump motor is popping fuses and requires a new pump motor and recheck.
He took nothing for the diagnosis and will be back with new pump motor to fit. £500 +vat including fitting and any programming required.
I have new fluids, brake fluid dot4 for clutch, hydraulic [dexron 3] oil and will replace gearbox oil too but have to wait until the Fat Pro' guy gets back to me with a date to fit. He's away on holiday just now.
That sounds better than £6500. I'll keep you all posted.

 

[allen3395]

I'm in a better position now but not fixed yet.
I had my motorhome delivered to a 'waste of space' car mechanic who took £150 up front and then said my gearbox software was faulty so he couldn't diagnose the fault. He'll be getting a phone call when this is over!
2 weeks later and a decent Fiat Pro' Engineer found the fault after 20 minutes [but not yet fixed].
The hydraulic pump motor is popping fuses and requires a new pump motor and recheck.
He took nothing for the diagnosis and will be back with new pump motor to fit. £500 +vat including fitting and any programming required.
I have new fluids, brake fluid dot4 for clutch, hydraulic [dexron 3] oil and will replace gearbox oil too but have to wait until the Fat Pro' guy gets back to me with a date to fit. He's away on holiday just now.
That sounds better than £6500. I'll keep you all posted.

That's good you have got to the bottom of the fault. my fuses and relays are fine I managed to get the fault codes P2908 clutch sub-system and P2905 Gearbox sub system motorhome going to another mechanic next Friday who seems very knowledgeable on these gearboxes so fingers crossed, I will let you know how I get on, thanks for quick reply.

 

[Gordybiker]

So, at last my gearbox is fixed and my holiday has been re-scheduled for next week.
The delay was Graham having his summer holidays between the 1st visit and the return visit to complete.
A chap called Graham Logan of LVS based in Central Scotland returned to replace the defective pump motor and 30a fuse. it took him about 2 hours all in and the motorhome is up and running. All dash lights and faults codes cleared.
While he was working on it I changed the clutch fluid [dot4] and renewed the hydraulic fluid which I was advised to use [Tutela CS Speed] but only by draining the header tank, not the full system as this can be difficult. I used/replaced 500ml.
Total cost was £550 which included the cost of the 1st visit diagnosis, so not bad at all IMHO, especially compared to £6500 quote from Ian Grieve, Falkirk Fiat Professional!
So the main dealer was 'robbing me' because they were too lazy to diagnose and the other useless 'waste of space' who I can't name because he hasn't yet refunded me... ... .. but he says he will so I need to hold fire!
So all in all a bit of an emotional roller coaster but all good now.

 

[jkilner]

Hello
I have a 3 .0l auto gearbox on a motorhome (fiat Ducatto) which I’m told is a manual gear box with a robotic changer?
struggling to find anyone to fix it in the uk
the problem started with difficulty engaging from neutral to drive shortly followed by a clunking sound. Then no gears can be selected just says cannot perform that operation. Decided not to keep trying as there is clearly a fault.
several main dealers have been contacted who are too busy and all other auto specialists won’t consider touching it as they say they don’t have the software to reprogram.
any advice would be appreciated

 

[jkilner]

UPDATE
Finally got it fixed at Fiat professional at Hemel Hempstead. They recognized the problem as a clutch failure which also caused many parts damages but the technician knew his stuff.
Nice people and it took 5 weeks to fix awaiting parts From Fiat.
most other Fiat professional garages weren’t interested at all and one in Gloucester quoted me £7,000 + to make me go away.
It wasn’t cheap but the parts were the main cost with Labor costs that didn’t surprise me.
I think with all this type of repairs to a motorhome you need to expect it to take a while as their main business is fixing lorries. In the end it was worth the wait.
hope this helps.

 

[allen3395]

Finally got my motorhome back, what a nightmare 4 months off the road. Fiat had no stock of Selespeed unit and do not supply the parts to repair, they said units were on back order with no idea of when they would be manufactured, to make matters worse the clutch kit I needed is now obsolete they were happy to supply a kit that might fit but if it did not they would not except a return. Lucky I had a very patient gearbox specialist who was able to adapt another Selespeed unit (Renault I think) and managed to find a LUK clutch kit which fitted perfectly.
Was not a cheap repair but a lot less than Fiat had quoted. Driving really well now.

The main issues were a damaged seal in the Selespeed unit and the slave cylinder had a small oil leak.

 

[varesecrazy]

@allen3395

Good to hear it is now driving well again

Would you like recommend the repairer in the "Garages" Section

These knowledgeable places are a godsend!