what drop are the springs?
Interesting reportstill lots of clearence left even with a 40mm drop running 18" wheels.
Very common I think you'll find......and there was excessive corrosion on the nearside front and offside rear. on the front springs its mostly on the bottom, or the rear spring its nearer to the top.
just a quick question, did you have anyproblems with the top mounts before the spring went bang???
just had a long argument now with fiat uk. they will not pay anything towards the broken spring situation. basically they put it down to a number of reasons:
- i did not purchase the car brand new from fiat.
- i did not purchase the car from the fiat network.
- the car is outside the warranty.
- the recall was to only fit the cups and not to change the springs regardless of the situation.
- my mileage is too high (83k)
- i am more or less not a loyal customer (i have not paid a lot of money within the fiat network)
they are not aware of ANY stilo that has had multiple replacements (im sure bombay on FF has? phill), and they told me that NOTHING will change their decision, whatever i say.
now for those of you who have had replacement springs paid for by fiat, did you buy the car brand new? and how do you stand regarding the above points.
oh, and on another note, on the original springs that were taken off, the offside front was the one that had broken, and there was excessive corrosion on the nearside front and offside rear. on the front springs its mostly on the bottom, or the rear spring its nearer to the top.
and they werent interested in that at all
i just didnt like their attitude, just because i didnt buy the car from new, or from within the network, doesnt mean i should be treated like that. i wasnt looking for a full payout. but after a certain dealer quoted me that if the car was up to 5 years old they would have got confirmation from area manager for 2 new springs and labour, because they had done it before. i put my claim in 10 days after my cars 5th birthday and they would have none of it, what a bummer eh :bang: especially when all the work i have done is within the network. i paid over the odds for my cambelt, when the £150 fiatcare change was in practice, i paid £69 for the tentioner pulley, which was a recall item on the JTD engine, granted it was for another car, but still i paid for it. and everytime you pay £40 to be hooked onto examiner for 5 minutes. the service light wasnt even reset on my last service a few weeks ago!
fiat NEED an improved customer base, hence they NEED to start treating their existing ones better.
they are not aware of ANY stilo that has had multiple replacements (im sure bombay on FF has? phill), and they told me that NOTHING will change their decision, whatever i say.