Chris Brooks
New member
Hello all,
I have just taken delivery of a brand new Punto 1.3 Multijet Lounge 3 door in Underground Grey. When I drove it out of the dealership it had 1 mile on the clock! My delight in having a brand new vehicle faded the next day as when I got into the car to go to work, turned the key and.........nothing! Everything dead only all the warning lights flashing at me. Called the dealership, only to be told all their mechanics were busy, suggested that I call the breakdown service which is included in the warranty. Breakdown truck arrived 2 hours later, jump started the car. Drove to the dealership and started to complain.......I left the car with them, they gave me a courtesy car so I could go to work. The work they did in the end was, replaced the battery, due to a faulty one fitted to the car at the factory, replaced both windscreen wipers which were split, fixed the undertray beneath the car which had a bolt missing from it and was flapping about, and the odometer was flashing, oh and the bluetooth was not working! I picked up the car yesterday and after all seems fine now. It has left me with a nagging question, was the PDI check carried out before I collected the car? I think not, it should have raised a suspicion with just 1 mile on the clock as it obviously had not been road tested. The dealer has ordered me some mats and promised a full tank of fuel as some recompense. Happy Days! The car is lovely and I am now looking forward to using it. I just hope this is a one-off due from the dealer.
I have just taken delivery of a brand new Punto 1.3 Multijet Lounge 3 door in Underground Grey. When I drove it out of the dealership it had 1 mile on the clock! My delight in having a brand new vehicle faded the next day as when I got into the car to go to work, turned the key and.........nothing! Everything dead only all the warning lights flashing at me. Called the dealership, only to be told all their mechanics were busy, suggested that I call the breakdown service which is included in the warranty. Breakdown truck arrived 2 hours later, jump started the car. Drove to the dealership and started to complain.......I left the car with them, they gave me a courtesy car so I could go to work. The work they did in the end was, replaced the battery, due to a faulty one fitted to the car at the factory, replaced both windscreen wipers which were split, fixed the undertray beneath the car which had a bolt missing from it and was flapping about, and the odometer was flashing, oh and the bluetooth was not working! I picked up the car yesterday and after all seems fine now. It has left me with a nagging question, was the PDI check carried out before I collected the car? I think not, it should have raised a suspicion with just 1 mile on the clock as it obviously had not been road tested. The dealer has ordered me some mats and promised a full tank of fuel as some recompense. Happy Days! The car is lovely and I am now looking forward to using it. I just hope this is a one-off due from the dealer.
