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Old 01-01-2015   #1
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Thumbs up Reccommendation Desira Norwich

I have used this garage for nearly 3 years now and find the service team knowledgeable, friendly, and helpful. Always keep me informed and have never tried it on. Sound and top service, not cheap as they are a main dealer but worth paying for. I am highly demanding so I think this says a lot about them. Thankyou folks please keep up the great service.
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Old 01-01-2015   #2
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Re: Reccommendation Desira Norwich

Hello, any experience of major work - or the sales team ?,
any info is much appreciated,
thanks,
Charlie
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Old 02-01-2015   #3
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Re: Reccommendation Desira Norwich

I have to admit myself and at least one or two other forum members would beg to differ.

I had them try an charge me for diagnostics before they would sell me a part (heigham street Norwich)
@Most Easterly Pandashas major issues with his bravo which cost him hundreds of pounds and never fixed the problems

My nearest branch is now in Diss (still Desira) and they aren't any better, last time I went in one of the sales men was 'colouring in' on the service desk
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Old 02-01-2015   #4
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Re: Reccommendation Desira Norwich

Quote Originally Posted by petercresswell View Post
I have used this garage for nearly 3 years now and find the service team knowledgeable, friendly, and helpful. Always keep me informed and have never tried it on. Sound and top service, not cheap as they are a main dealer but worth paying for. I am highly demanding so I think this says a lot about them. Thankyou folks please keep up the great service.
Its nice to see that some seem to be able to recommend them.

Out of interest what is the nature of the work you've had done by them?

As from personal experience, as Andy has said, they seem very incapable of anything in-depth

I won't go into much detail here, as its all in the link below, but the only people I can paise it their parts team in Gt Yarmouth, and when using parts in Norwich back about 4 years ago, but thats about it

https://www.fiatforum.com/members-mo...ml#post3553231

I think @David Bliss has had issues with them also with a defective car he's purchased from them.
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Old 30-01-2016   #5
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Re: Reccommendation Desira Norwich

Been in for warranty work.
Rattle in dash. Flat spot in acceleration. Possible oil leak. Rumble at 3000rpm. Booked in quickly. Work all sorted except dash. Very courteous and good explantion of work carried out. Rung when they said they would to keep me informed of progress. All in all a pleasant experience. Car now booked in to have dash removed to stop rattle. Cant fault them even when i asked about 2year 18000mile service they said not necessary as it had been serviced at 6800 miles when bought elsewhere. Due now at 24000. Very happy so far with service above and beyond.
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Old 30-01-2016   #6
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Re: Reccommendation Desira Norwich

Quote Originally Posted by sandeel999 View Post
Been in for warranty work.
Rattle in dash. Flat spot in acceleration. Possible oil leak. Rumble at 3000rpm. Booked in quickly. Work all sorted except dash. Very courteous and good explantion of work carried out. Rung when they said they would to keep me informed of progress. All in all a pleasant experience. Car now booked in to have dash removed to stop rattle. Cant fault them even when i asked about 2year 18000mile service they said not necessary as it had been serviced at 6800 miles when bought elsewhere. Due now at 24000. Very happy so far with service above and beyond.
what vehicle..??
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Old 30-01-2016   #7
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Re: Reccommendation Desira Norwich

Sorry lol 14 plate euro 6 panda 1.2
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Old 30-01-2016   #8
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Re: Reccommendation Desira Norwich

A pic for the colour
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Old 30-01-2016   #9
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Re: Reccommendation Desira Norwich

Another try
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Old 30-01-2016   #10
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Re: Reccommendation Desira Norwich

Quote Originally Posted by sandeel999 View Post
Sorry lol 14 plate euro 6 panda 1.2
thanks, I suspected a 1242 petrol
about the only engine with long intervals..they seem to be getting shorter and shorter


NICE COLOUR

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Old 18-02-2016   #11
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Re: Reccommendation Desira Norwich

Car now in for the dash rattle. Got a courtesy fiat 500 with 1100 miles. From the outside looked nice but What a horrible little car compared to the panda only 2 redeeming features in this. The stereo with screen and the speedo.
The ride is awful every bump is felt. Seats not comfy. Why put a seat adjustment lever next to the handbrake so you grab it by mistake. No room in the back well maybe a child or two but an adult wouldnt want to spend long there. And not relaxing to drive at all. Perhaps day two will go better and ill get the call that the panda is sorted.
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Old 18-02-2016   #12
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Re: Reccommendation Desira Norwich

Picked up car today rattly dash all sorted dont have to have the radio loud anymore.
Great service again from the norwich desira and met the young salesman who seemed a very nice chap too
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Old 19-02-2016   #13
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Re: Reccommendation Desira Norwich

Had an air bag loom upgrade done there and all was fine, good price and great service.
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