The Twins
Established member
- Joined
- Jan 19, 2013
- Messages
- 1,560
- Points
- 283
I've just about had enough of dealers damaging the underside of my car despite my specific requests that they only use a rubber pad on the jack and only use the specified 'outrigger' chassis points to lift the car - not the scissor jack points!
My car recently had an 18,000 mile service and on inspection the rails along the underside of the car where the scissor jack should go were damaged. see pic.
I brought this to their attention and they said they could fix it. My car was in the dealership for two days having this fixed.
When I picked the car up I inspected the repair and I though it was ok. However..., they have now dented the outrigger jacking points and covered the damage with black underseal! see pic.
:bang:
I told them that this was not acceptable and I wanted the damage repaired and re painted back to the original underbody colour.
The then kept my car for another 3 days to repaint it. They said they needed the underseal to cure before painting - fair enough.
I finally have my car back with the damage repaired and repainted but on inspection they have painted over soft underseal and the top coat simply wipes away!
I have no faith that they can make a decent repair so I will be contemplating doing it myself now.
I have inspected numerous 500's and found this kind of damage to either the rail /scissor jack jacking point or the outrigger jacking point on more than 90%
Why do the dealers think this is acceptable! How do stop this?
I am even thinking of making some sort of 'cover' to protect these jacking points from the fools.
Has anyone got any ideas how this could be achieved and how we can get Fiat to give more specific instructions to the dealers about how to lift our cars?
My car recently had an 18,000 mile service and on inspection the rails along the underside of the car where the scissor jack should go were damaged. see pic.
I brought this to their attention and they said they could fix it. My car was in the dealership for two days having this fixed.
When I picked the car up I inspected the repair and I though it was ok. However..., they have now dented the outrigger jacking points and covered the damage with black underseal! see pic.
:bang:
I told them that this was not acceptable and I wanted the damage repaired and re painted back to the original underbody colour.
The then kept my car for another 3 days to repaint it. They said they needed the underseal to cure before painting - fair enough.
I finally have my car back with the damage repaired and repainted but on inspection they have painted over soft underseal and the top coat simply wipes away!
I have no faith that they can make a decent repair so I will be contemplating doing it myself now.
I have inspected numerous 500's and found this kind of damage to either the rail /scissor jack jacking point or the outrigger jacking point on more than 90%
Why do the dealers think this is acceptable! How do stop this?
I am even thinking of making some sort of 'cover' to protect these jacking points from the fools.
Has anyone got any ideas how this could be achieved and how we can get Fiat to give more specific instructions to the dealers about how to lift our cars?
