Wireless Problems

[Tris Harris]

Evening tech gurus :wave:

Having a little bit of an issue at the moment with the wireless network at home.

Basically, yesterday, lost the internet connection- 2 laptops were browsing the net, and the xbox was connected to live. All 3 suddenly lost connection to the internet, but remained connected to the network.

After faffing for a bit while on the phone to virgin, they have managed to get the internet connection back, but now none of the laptops, or my ipod or phone can connect to the router.

SSID is supposedly being broadcast by the router (so it says in the settings) but none of the laptops can find it, and neither can my phone!

I'm currently connect via an ethernet cable in one of the LAN ports on the router and it works fine like this (so can access router settings etc), but it just doesnt want to know on the wireless side!

I've tried connecting another router, and im having the same problem which has completely confused me, and ive reached the end of my networking knowledge!

Help ASAP will be very greatly appreciated!

Tris

 

[jip0]

Evening tech gurus :wave:

Having a little bit of an issue at the moment with the wireless network at home.

Basically, yesterday, lost the internet connection- 2 laptops were browsing the net, and the xbox was connected to live. All 3 suddenly lost connection to the internet, but remained connected to the network.

After faffing for a bit while on the phone to virgin, they have managed to get the internet connection back, but now none of the laptops, or my ipod or phone can connect to the router.

SSID is supposedly being broadcast by the router (so it says in the settings) but none of the laptops can find it, and neither can my phone!

I'm currently connect via an ethernet cable in one of the LAN ports on the router and it works fine like this (so can access router settings etc), but it just doesnt want to know on the wireless side!

I've tried connecting another router, and im having the same problem which has completely confused me, and ive reached the end of my networking knowledge!

Help ASAP will be very greatly appreciated!

Tris

hmm try hard resetting your router

also try removeing all traces of the wirless configuaration on the devices and try again to connect

 

[Ucof]

Turn the router off then on again.

Goto the router setup page and make sure that SSID is being broadcast.

Check that the laptops (and Xbox) can see the wireless network.
If they can't double check that the router wireless is actually turned on!

 

[Eklipze3k]

We were having a similar problem with Sky's router, it was broadcasting but no-one could see it. There was a suggestion to change the SSID to anything else, the channel to 11 and the WPA key to a 9-letter word and it now works perfectly. Worth a try.

 

[Tris Harris]

hmm try hard resetting your router

also try removeing all traces of the wirless configuaration on the devices and try again to connect

Turn the router off then on again.

Goto the router setup page and make sure that SSID is being broadcast.

Check that the laptops (and Xbox) can see the wireless network.
If they can't double check that the router wireless is actually turned on!

We were having a similar problem with Sky's router, it was broadcasting but no-one could see it. There was a suggestion to change the SSID to anything else, the channel to 11 and the WPA key to a 9-letter word and it now works perfectly. Worth a try.

have done all of the above but no joy

 

[jnoiles]

Can you post screenshots of your wifi config pages (with passwords blurred obviously) so we can see what your wifi config page looks like? I've never used the virgin device. Also, does it have a log section on the admin page. Trying connecting and see what pops up in the logs.

 

[jip0]

Can you post screenshots of your wifi config pages (with passwords blurred obviously) so we can see what your wifi config page looks like? I've never used the virgin device. Also, does it have a log section on the admin page. Trying connecting and see what pops up in the logs.

:yeahthat: would deffinatly help

 

[SeanW]

Tried changing the channel?

 

[Tris Harris]

sorry, completely forgot about this thread.

I ended up getting realy annoyed with it, unplugged it overnight and turned it back on the next day and it was fine blooming computers eh?

 

[ChrisUK]

Thats definitely Tech Gremlins owning our router lol .

Only thing it could be is leaving it off for that time would flush the ARP cache forcing it to re-learn it all again.

[ame]http://en.wikipedia.org/wiki/Address_Resolution_Protocol[/ame]