Pretty much what it's like up here too. Daily appointments are supposedly released at 08.00hrs and 13.30hrs ring before those times and you just get diverted to 111 which gets you nowhere. Even if you preload the phone number into the phone and punch the connect button at exactly 08.00 or 13.30 you get a message telling you you are number 24 - or whatever - in then queue. By the time you get an answer there are no appointments available. I once managed to end up number 8 in the queue but still there were no appointments - how can that be? If you then ask for a future appointment you get told they are only available a month in advance - only released monthly - and there are none available at that time, would you like to go on the "waiting for a cancellation" listing? Tried that, noone ever rang me back.That’s exactly what I got…ever since the US healthcare group ‘modality’ got there hands on it it’s been ‘two weeks’ that turn into four
As for the booking system, it only shows two weeks and it is ALWAYS booked out…the only option is to go back to GP reception and back to square one ffs
We did get some action when I thought Mrs J had stopped breathing. An ambulance arrived quite quickly on that occasion and when I had an internal Haemorrhoid burst and, spectacularly, dump the equivalent of about a mug full of blood out of my rear end. Rang the surgery but got the usual deflection. Unsurprisingly both Mrs J and I were very worried about me and, having heard how long you might wait for an ambulance, decide to just go round to the surgery. Mrs J covered the passenger seat in the car with a couple of bin bags and I put on half a dozen pairs of underpants and put a towel on top of the bin bags - I was more worried about the upholstery than about me! Mrs J drove me round to the surgery and I walked in demanding to see a doctor. Sorry all appointments taken! can you believe it? So I said, in a loud voice, "Look, there's blood, as you can see, pouring out of my bottom, It's not meant to do that so I'm pretty sure there's something seriously wrong here and I need to see a Doc NOW!" On that occasion I was seen immediately and the haemorrhoid quickly diagnosed. He said it had already stopped bleeding in any quantity and applied a dressing, gave me suppositories and sent me home.
Mrs J's breathing problem centres around chronic sleep apnea. She's snored for years, to such an extent I'd moved out to the spare room so didn't realise how bad she'd got until we shared a bed on holiday about 3 years ago. She as good as stopped breathing repeatedly throughout the night which was terrifying for me. I was afraid to go to sleep in case I woke up and found she'd popped off! Anyway, when we got back home she somehow managed to get a consultation with the doc who referred her on to the sleep clinic. We waited and waited and waited until eventually they told her she might be assessed in about a year or thereabouts. Only after the assessment might action then result and it would likely be some time after that before any breathing equipment would be allocated. I couldn't live with that so we contacted a private organisation which specialises in sleep apnea and they assessed her immediately and quickly consulted with her over what action was to be taken. A CPAP machine arrived almost immediately with 3 different mask configurations for her to try and the promise that if they weren't to her liking others were available. The machine is linked to their monitoring centre online so she's monitored in real time all night and they have regular contact with her to discuss anything which comes up in the monitoring. It really is a wonderful service. We do have to pay for it but it's not a fortune and well worth it for the peace of mind. Also the equipment is fully portable with it's own carry case so goes on holiday with us. Mrs J's sister has similar problems and has a national health machine which is considerably bigger and less easily transported but the big difference is, although monitored, there doesn't seem to be feedback except at meetings with her doctor, which are months apart. If Mrs J were to stop breathing in the night the monitoring centre would instantly ring me and I could go through to look at her. Wouldn't happen with her sister and I know because at the last doctor's meeting he looked at her record and asked her "why do you only wear your mask for about an hour every night" So their records show what she's doing but no-one is following up on it. She doesn't wear it because she finds it uncomfortable and has never been offered any alternative masks to try - maybe NHS machines don't have much of a choice?
I've grown up with the NHS and hold it very dear, after all I've paid enough into it over the years, Until quite recently I comforted myself by thinking that if something really serious happened to me - Cancer etc - I'd be immediately cared for and given the best treatment immediately. No longer, now I think it really is, in many respects, broken. I fear private medicine is slowly creeping up on us and I feel very angry about it. We've got elections coming up soon here in Scotland and they're already knocking on the doors trying to drum up support. I don't really think it makes much difference which of the parties, who are realistically likely to be in office at the end of the process, you vote for. Non of them seem to be able to sort out the almighty mess this country is in. So, I know people say you should always vote, but I can't see the point and feel so depressed by the whole mess that, for the first time in my life, I think I shall abstain this time round