Technical Stop start unavailable

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Technical Stop start unavailable

Joined
Oct 2, 2023
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HD6 3TJ
Punto EVO 2010. My wife's car. She said when she pulled up at some traffic lights, she put the handbrake on, engaged neutral. She then got a red symbol, that she described as a circle with a squiggly thing inside it and a message Start Stop unavailable. The symbol and message were next to the shift up/down sign. She said the engine seemed to get quiet. She engaged first gear and accelerator, and symbol and message went away.

On the dash is a button, with this symbol next to it, and a line through it.

Do I presume the stop/start is not available on this model. But if so, why did the engine go quiet.
 
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