I'm currently on BT, and after coming back from being away from my house for a month, the internet is really slow. Been checking it on speedtest.net and I keep getting 0.25mbps download speed, when I used to get around 2.5-3mbps.
Now what's the procedure for ringing up BT and trying to get it sorted? Never done anything like this before so i was hoping someone could give me some insight.
Before anyone says anything, let me just say that it's a secure router so nobody is hijacking it, yes I tested the download speed whilst my computer was the only one connected to the network, and no I can't change from BT because I live in a terrible area where nobody else can provide me with internet.
Thanks
Now what's the procedure for ringing up BT and trying to get it sorted? Never done anything like this before so i was hoping someone could give me some insight.
Before anyone says anything, let me just say that it's a secure router so nobody is hijacking it, yes I tested the download speed whilst my computer was the only one connected to the network, and no I can't change from BT because I live in a terrible area where nobody else can provide me with internet.
Thanks