In January I had a big clearout and listed a lot of stuff on ebay. One of my auctions was for Pandora bags and boxes. I had quite a few of them sitting in the loft and noticed that people were selling them on ebay so I figured why not?
For anyone who doesnt know what I am talking about, Pandora is a high end jewellery store that sell charms and other jewellery. I have a bracelet and my kids had bought me charms at various times to fill it.
I ended up selling 11 boxes and 11 bags for £35. A week later the buyer opened a dispute and said that they were significantly not as described. He claimed that I had sold him earring and ring boxes which are exactly the same as charm boxes but with a different insert. I argued that my listing was for boxes and bags and I had not even described the inserts and I also had all the receipts to prove that the boxes came with charms. He then said that FOUR of the boxes had the wrong inserts.
This seller is using genuine Pandora bags and boxes and selling them with a fake cheap charm. They are also buying up hundreds of bags to do this. The people buying this stuff could actually buy the real thing for the prices they are paying for his fakes.
So, ebay found in favour of the buyer and told him to return my stuff and they would refund him. The package arrived this morning and the whole scam became apparent. He sent back 11 bags and 11 boxes but they were NOT the ones that I had sold him. The ones that he returned were dirty, battered, smelled of cigarette smoke and ALL of them had inserts for rings and earrings, none for charms.
It is clear to me that the buyer kept my good charm boxes, pretended I had sent him the wrong thing and returned all the boxes to me that he could not use. So he got all my stuff for free and I am left with a load of stuff that is unsaleable.
I have appealed which is the only option left but I am not holding my breath. They seem to allow this kind of thing to go on. So its not just buyers who get ripped off
For anyone who doesnt know what I am talking about, Pandora is a high end jewellery store that sell charms and other jewellery. I have a bracelet and my kids had bought me charms at various times to fill it.
I ended up selling 11 boxes and 11 bags for £35. A week later the buyer opened a dispute and said that they were significantly not as described. He claimed that I had sold him earring and ring boxes which are exactly the same as charm boxes but with a different insert. I argued that my listing was for boxes and bags and I had not even described the inserts and I also had all the receipts to prove that the boxes came with charms. He then said that FOUR of the boxes had the wrong inserts.
This seller is using genuine Pandora bags and boxes and selling them with a fake cheap charm. They are also buying up hundreds of bags to do this. The people buying this stuff could actually buy the real thing for the prices they are paying for his fakes.
So, ebay found in favour of the buyer and told him to return my stuff and they would refund him. The package arrived this morning and the whole scam became apparent. He sent back 11 bags and 11 boxes but they were NOT the ones that I had sold him. The ones that he returned were dirty, battered, smelled of cigarette smoke and ALL of them had inserts for rings and earrings, none for charms.
It is clear to me that the buyer kept my good charm boxes, pretended I had sent him the wrong thing and returned all the boxes to me that he could not use. So he got all my stuff for free and I am left with a load of stuff that is unsaleable.
I have appealed which is the only option left but I am not holding my breath. They seem to allow this kind of thing to go on. So its not just buyers who get ripped off