Technical Problem with blue and me system

[drase15]

Hi.
I have a fiat punto evo 1.4 multiair, and a few months ago the starter motor broke, so I go to fiat dealer and put another one.
I picked my car but after one week (more or less) I notice that blue and me system does not work properly.
The blue and me system shut down and restart one, two, three...and more times, in about 10/15 minutes, I turn off the battery for a few seconds and turn on but noting happened.
I search in this forum and another sites but found nothing to solve this problem.
I think that was some wire loose or something like that (hope so).
Anyone had this problem to ?
Any help to solve this problem ?

Sorry about my english.

 

[Most Easterly Pandas]

Try disconnecting the battery for about half hour or more, not just a few seconds

 

[drase15]

hm...ok I will try to do that
but you think this will solve this problem ?

 

[drase15]

hey
I turn off the battery for about one hour, and the problem persist.
I hear about 5 sec of a music and then blue and me shut down, and 1 or 2 minutes later turn on again.
Any suggestion ?

 

[Most Easterly Pandas]

Hmmm, not to sure. I know it's normally a temperamental system. Might be worth revisiting the dealer to sort

 

[Mkala]

Go to your dealer and say the problem you have.

To change the starter, they had to disconnect the battery (because alternator and start has permanent +12v to them) so they should have and explanation and a solution

 

[antzoulip]

Hello,
Just reinstall the version. Go to the site of blue & me and download a version to a memory stick and upload the version. Might be ok.

http://www.blueandme.net/blueandme/index.aspx?brand=fiat&lang=en

 

[drase15]

I tried to do that but not solve the problem

Go to your dealer and say the problem you have.

To change the starter, they had to disconnect the battery (because alternator and start has permanent +12v to them) so they should have and explanation and a solution

I did not want to go to the dealer, for sure I will pay like 50€ or 100€ but if I do not solve the problem there has to be

 

[Mkala]

I tried to do that but not solve the problem



I did not want to go to the dealer, for sure I will pay like 50€ or 100€ but if I do not solve the problem there has to be

If the problem appeared after the starter change, you have nothing to pay. If the blue and me unit is damaged, this is far more than 100€...

You should explain them what you are experiencing and they are here to find a solution for you, eventually with a cost.. but if you can prove that the problem is since the starter change, nothing to pay.

 

[drase15]

yes, but the problem is that, prove the problem start at starter change, because I have noticed about 1 week later, when I plug in USB stick :X

 

[Most Easterly Pandas]

Have you tried a different USB stick

 

[drase15]

yes, I try 3 different usb stick and the same problem with the 3 usb stick. music plays about 5-40sec's and the usb module shutdown, after some seconds (5-10sec) turn on
Anyone know's how to romeve usb module to see if any wire is disconnect ? :X

 

[Most Easterly Pandas]

B&M ECU is in the upper section of the glove box I believe.

 

[drase15]

thanks, I will look around and try to solve this