took my stilo abarth in to Caledonia Manchester today to have a faulty heated mirror and rear screen checked out. Got a call back from the dealer and they say it needs new mirror glass - £65 and a new heated rear screen -£155.
I didnt want to pay these prices straight away without checking around so arranged to pick the car up. when I got back to work i noticed that the mirror was now cracked in two places, i rang them about this and they said that theres always a chance that the mirror could crack when checking it.
IMO they should have rung me to ask whether this was ok to go ahead with seeing as now i have a f**cked mirror whereas before it just didnt heat...
all they would offer is a 10% discount. What do you think i should do?
Ive only had the car 6 months and when i bought it i was told that it had a 3 yr warranty...
Please help!:bang: :bang: :bang: :bang: :bang: :bang: :bang:
Also does anyone have the contact details for Fiat HQ so i can complain about the service?
I didnt want to pay these prices straight away without checking around so arranged to pick the car up. when I got back to work i noticed that the mirror was now cracked in two places, i rang them about this and they said that theres always a chance that the mirror could crack when checking it.
IMO they should have rung me to ask whether this was ok to go ahead with seeing as now i have a f**cked mirror whereas before it just didnt heat...
all they would offer is a 10% discount. What do you think i should do?
Ive only had the car 6 months and when i bought it i was told that it had a 3 yr warranty...
Please help!:bang: :bang: :bang: :bang: :bang: :bang: :bang:
Also does anyone have the contact details for Fiat HQ so i can complain about the service?
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