Help!!! wireless troubles

[sammiboo]

i would be greatful if anyone can offer advice on this.

I have asked H for help, he has helped me as much as he can but i am still having problems.

For about a week i havent been able to use my laptop on the internet at home, at Hs its fine.

It wouldnt lock onto our home wireless network and kept telling me it couldnt connect but wouldnt ask for the network key

Anyway thanks to some advice from H i have managed to lock onto oour connection but then after about 15 minutes it knocks itself off and i lose the connection, it wont lock on so i have to restart my laptop and its ok for another 15mins.

will take a screen grab soon when it does it again.

anyone have any idea whats going on? the other laptops connect fine, i have tested them.

thanks

sammi

 

[Luke]

do you have 2 different profile names for them?
Also check they are on the right channels, WEP key is saved.

Think thats all i can think of at the moment, a screeny would help though

 

[arc]

might be worth changing the radio channel that the router / access point is on. you might have summit interfering with it.

 

[bozzy]

Are they built in wireless connections or dongles? One of my dongles was getting hot and after 10 minutes I lost the connection. Changed and it's fine.

 

[The Negotiator]

Sammi, when I have 5 mins I will MSN you and see what I can do, it seems like I have spent years of my life sorting out wireless networks....but revising packed bed absorbers right now, fun fun fun.

 

[sammiboo]

ok these are the screen shots ive taken....

 

[Si]

click on "change advanced settings"

go to where the key is, unselect key is provided. Type in key aswell.

 

[hmallett]

...i am still having problems.

For about a week i havent been able to use my laptop on the internet at home, at Hs its fine.

Surely the answer is to just stay at mine all the time.
H

 

[sammiboo]

right i am trying to work out these screen shots now lol.

i know one of them said that i wasnt connected in the top right but in the small writing it said you are connected to this network but my wireless would have a cross on it but i was still online then after about 5 mins it would knock me off.

I have spent ages trying to get back on again, i have deleted and reconnected to it again. started from scratch, i just dont understand why it knocks off after a few mins when its locked on before and the connection is there

 

[sammiboo]

click on "change advanced settings"

go to where the key is, unselect key is provided. Type in key aswell.

i did that twice, still knocked me off

 

[Si]

tried resetting the router/access point?

 

[sammiboo]

i did that the first time it played up, made no difference, plus we have two other laptops that connect fine, its just this one that has a complex :bang:

 

[Luke]

are you using a long wep key? i was having problems with mine as the key was a little too long and causing problems with transfer. Reduced it and it was ok, although the major underlying problem was the access point's power supply

As arc said, try changing the channel its on. sometimes it gets interfered with by wireless phones etc.

 

[poggy]

This is a long shot, but do you have outlook open and set the automatically check messages after a certain period.

I had it once when Outlook was set to disconnect after checking messages and for some reason this disconnected the wireless network as well.

 

[sammiboo]

i removed the linksys from my list and restarted the laptop, added the connection again and its stayed on for a while now, will see how it goes, i just dont understand why one is having problems and the other two laptops are fine.

 

[serin]

if you got 2 other, can you just not use one of those then??

 

[sammiboo]

This is a long shot, but do you have outlook open and set the automatically check messages after a certain period.

I had it once when Outlook was set to disconnect after checking messages and for some reason this disconnected the wireless network as well.

i dont use outlook on here, just the msn and forum mail online.

 

[sammiboo]

if you got 2 other, can you just not use one of those then??

no there not mine, my dad has the dodgy advent laptop that has an external keyboard and the other one is my brothers, and he is on it all the time. doesnt help getting thi one sorted if i use the others ....

 

[The Negotiator]

Swap wireless adapters assuming they are external and see if that helps

 

[sammiboo]

they are built in