Had the sporting serviced last week and the dealers pissed me off well and truly, once i have this lot of warranty work done will not be going back. Dealers is Chappel House Fiat, Ainsdale - near southport.
First things first, i asked when i picked up the car what oil they used, assuming they were going to use selina as fiat recommend, how wrong was i assuming, they used mobil!. I questioned about using selina, their response was, Fiat recommend Selina but we use mobil! Have i missed a trick here, fiat recommend selina but they use mobil, hang on a minute did i not go to a fiat dealers. They said the make does not matter so long as the grade is the same.
I asked about software updates, he said to make it go faster, what!! Why would i go in to dealers, ask for software update to make it go faster, are they having a laugh, when i explained, he said mine did not need it as it was a more up to date model! I don't think he knew what the hell he was talkin about. He had come from leaders, bootle, when it got shut down, no wonder they where so crap!!!
I also gave them a list of jobs i wanted doing under the warranty, all stuff i was not happy with:
Poorly fitted gear gaiter
Wiper arm been catching on bonnet so has a big gouge in it
Poorly fitted panel to the left of clutch
All the above parts have been order by the dealer and i'm now waiting for them to phone me. I also told them about following problems -
CD's keep jumping and get stuck - they said it was cause i am using CD-R's instead of pre-recorded cd's!
Blue & Me keeps dropping out. I could be halfway home from work and suddenly will get a message saying NO BLUETOOTH - their response was me and the mechanic can bot connect our phones :bang: Idiots - connecting is not the porblem.
Knocking noise coming from the passenger side door area, maybe the door lock - their response, might be the drop bolts, when he explained to me what the drop bolts i was like :bang::bang::bang: muppets - its coming from the passenger compartment area, sounds like the door lock. I mentioned FF and the fact that some people have had problems with rattling door locks, he changed his tune, oh yes people have had problems with knocks from that area, but it all depends on peoples tollerance, i.e. how much knocking you can put up with.
Oh yea, and i had to phone them up again to see if my car was ready.
Don't think i will be going back tbh after this lot of warranty work is done.
T- Can you give me your proffessional oppinion, has the dealer invalidated my warranty by using mobil oil instead of selina, which Fiat recommend. Do i need to contact Fiat UK to get their clarification on this?
Rant over Im off to look for tyres now
