Fiat Mechanic's Opinion of Fiats

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Fiat Mechanic's Opinion of Fiats

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I was just talking to a long serving Fiat mechanic who works for a well known dealer that lost their Fiat franchise 2 years ago. Apparently they have now won the franchise back. Why I don't know as my recent experience of this particular dealer proves that nothing has changed since I last bought a new Fiat there...

Anyway, the mechanic was telling me that him and his colleagues are dreading getting the Fiat franchise back because of the problems new Fiats suffer. He cited Stilo and Ulysse electrical problem as amongst the worst to deal with and said that the electrical problems keep recurring because the initial design was flawed. The recent crop of problems with the Grande Punto is also worrying them. Why do we keep buying new Fiats when even the mechanics that work on them tell people to avoid them?

His advice to anyone wanting to buy a new Fiat was to buy a Panda, the best car in the range by a long way apparently. :(
 
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Steve said:
His advice to anyone wanting to buy a new Fiat was to buy a Panda, the best car in the range by a long way apparently. :(
Wrong smiley Steve - it should be a :) at the end...
H
 
Hmmm... nearly bought a Panda MJ Sporting but missus said not enough rear seat leg room for the kids! (New 100HP Panda looks awsome in the metal) deal on GP not forthcoming, Fabia failed to light my fire, Micra divided opinion and Punto 2.5/B MJ prices were a joke, when you could find them! So when a 3 1/2 yo 19K ex. motability JTD Stilo came up locally and was discounted chopped the 1.6 for it.

Ex. wife has a Punto Mk2.5 MJ, Mum has a Bravo JTD (previous Punto MkI 55SX) and Dad has a Stilo PII JTD MW (previous Stilo PI 1.6 5dr), so I would say along with the fake Fiats we have owned (Seats & Yugos) we are all kinda hooked!

Take your point though, the rumoured tightening up on customer service standards doesnt seem to be happening and the GP after its initial flurry of success seems to be throwing up similar issues to what Stilo owners have experienced and before you know it residuals will be floorboard bound! Still need to buy FIAT prudently and be aware of the brands 'character' :rolleyes:
 
wotnowarninglight said:
Hmmm... nearly bought a Panda MJ Sporting but missus said not enough rear seat leg room for the kids!
:confused: I've had 4 adults travel hundreds of miles for 2 days in mine, with no complaints about lack of legroom. :confused:
H
 
Don't get me wrong, I've had all sorts of Fiats over the years and the best was my 2001 Brava 1.6 HSX. The current Stilo MW 1.6 isn't as good a car. The GP is like the early Stilo all over again, and the customer service drive by Fiat is a joke if they are giving dealers that previously lost franchises another chance. Personally I doubt whether I'd buy another Fiat newer than a Bravo/a apart from the Panda which we ruled out due to size when buying the Stilo. With 04 plate Pandas now under £3500 I'm tempted as a second car, but I wouldn't have another Stilo.
 
rear leg room in most fiats is generous compared to the competition (ever had to spend two hours in a yaris, yeah, new panda is like a freaking limo in comparison!!!!).
tis becuase the rear seats are quite upright and high up.

the fact the new panda's are the most reliable is a nice thought!!!!
they kept it simple, doing things that fiat do best, and hey!! tis the best in the range (apparently).
yet when they try to do big complex cars with lots of goodies, all manor of hell proveils!!!!
 
Steve said:
the mechanic was telling me that him and his colleagues are dreading getting the Fiat franchise back because of the problems new Fiats suffer.

they know it, we know it, fiat know it, the motoring press know it, the only people who disagree are daft or in denial. (if i bought a GP i'd be living in denial right now, how else do you keep up the repayments?)

Steve said:
Why do we keep buying new Fiats when even the mechanics that work on them tell people to avoid them?

many reasons (non of them justifyable :) )

many people still dont get the message, which is their own fault because they should do research before buying a car. how many new fiat owners come on this forum for the first time AFTER they buy the car, and then complain about all the faults. if they came on this forum first they could have at least known what to expect and made a more informed decision. i have no sympathy for people who buy without doing research, they deserve to fall into the fiat trap. this is fiat's main marketing strategy, they depend on people buying without knowing what they are getting themselves into.

people who own a particular car get emotionally attached to it, and for some strange reason think that brand is the best thing since sliced bread. its irrational i know but people cant help it. if your first car is a punto and you like it, you're far more likely to buy another fiat for your next car. even though you know how bad they are and you know there are better choices for some stupid reason you see the fiat badge and think happy thoughts. how many forum members are guilty of that? loads of them. its ok to blame people for having this irrational urge because a fiat owner knows better than anyone how crap they are, if you still come back for more you deserve to own a fiat.

fiats are cheap because the problems are well known, this makes them attractive to buyers who compare all the choices their budget gives them. you find it hard to say no to a fiat because you get a newer car with a better spec for you money. i'm in this category, i wanted a cheap quick car with a good spec, my bravo ticked every box, if only it wasn't a fiat, but if it had another badge it would have cost more so i cant complain. the problem with this tactic is that you forget why fiats cost less. that low price is ther because owning a fiat is likely to cost you more. you often find the money you spend in repairs could have bought an equivalent car with a better badge, but you take the risk and hope for the best and sometimes you get lucky, sometimes it hurts a lot.


my main concern is the improvement in other brands such as hyundai and kia. brands that couldn't compete not so long ago have really got their act together lately. now fiat's low prices dont seem as competitive because you can pay the same price for a more reliable and well built car. once people realise many brands have made big improvements it will steal even more of fiat's already shrinking market share. this could have one of 2 outcomes, fiat dont improve and get left behind ultimately causing them to go out of business, or fiat will fight back and actually try to improve their cars. if they do make improvements they cant expect to increase their prices because that would remove any gain in competitiveness. they need better cars at the same price. you have to wnoder if they can realisitically do that profitably. personally i dont think they will. i think many car makers will suffer and fail in the same way british industry did when the far east got its act together. unless you stick to the executive/luxury sector or the sports/performance sector you have to accept that you must compete with all these up and coming brands who offer so much and charge so little. can fiat compete with them? in the long term i dont think they can.
 
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The very reason I keep buying Fiat's is because of the reliability, I've not even had one little irritating fault, up until 2 weeks ago, as there's a plasticky creaking noise coming from where the CD changer sits :bang: Also I like their style which is also a major factor to be when buying a car. I admire Honda's for their technology, but I also love nicely proportioned and nicely styled cars, which is why I've never bought one. Don't get me wrong, if I could afford an S2000 I'd have one before you could say "good bye Fiat" but I don't have that sort of money (n)
 
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you're right Trooper, the italian looks are a big factor.

so maybe we can assume fiat owners prefer sexy looking partners regardless of their personality, while honda owners put more emphasis on personality and dont judge people by their looks?

fiat owners are shallow :D
 
Call me shallow any day of the week! Looks always go first in my books. But that doesnt mean I look for nothing else. Looks grab your attention first but you have to have the extra behind the looks. the bravo proved that to me on my first drive :) Looks and fun - cant beat that combo
 
It's not just Fiat that have problems and that's borne out by other threads on this site, we all know about Vectras' and Citroens without touching on the build quality of Renault or Peugeot. The difference with Fiat is the residuals are good if you buy used, parts are relatively cheap, engines are strong and the cars are generally good fun to own and drive.

I am sure if you ask any mechanic in any franchised dealer they will have horror stories about a model in that range.

As for customer service all the major manufacturers seem as bad as each other because of the state of the dealer network. If Fiat want to improve that they need to leave the large groups out of the equation and go for small independents with a proven track record in customer service. After all how did Kia and Hyundai start?
 
the stilo 3 door is such a good looking car! but i've read about it almost being a step down from the bravo, something about rear suspension being more primitive or something. but it's such a good looking car!! especially in its class!! just look at the current golf! i can't blame people for buying them without realising their faults!!
 
Steve said:
His advice to anyone wanting to buy a new Fiat was to buy a Panda, the best car in the range by a long way apparently.

Am I right in thinking that the Panda is made in Poland and the rest of the range in Italy? :eek:
 
Besbie said:
the stilo 3 door is such a good looking car! but i've read about it almost being a step down from the bravo, something about rear suspension being more primitive or something. but it's such a good looking car!! especially in its class!! just look at the current golf! i can't blame people for buying them without realising their faults!!

most people think it looked worse than the bravo. its generally accepted that fiat took a step back with the stilo, and it hurt them sales and reputation wise. the most common word used for it is mediocre, it should have been better, i think that sums it up nicely. it wasnt a bad car, it just wasnt a good enough car to compete with focus and astra at the time.

the bravo/a started to make mainstream buyers consider a fiat as a realistic choice (compared to escort/astra at the time it looked like a good choice), but the bravo/a quickly lost its edge when the focus/astra generation came out. then the stilo put fiat right back where it started because it didnt compete any better. if you release a new car and it does worse than your previous model its a big deal. it takes a long time to recover from something like that.

i think the new bravo will do even worse, it will be better than the stilo, but it wont be as good as the new astra or focus, so yet again it will be a mediocre car that wont compete. its almost a fiat tradition. the grande punto cant keep up with the new corsa, in fact i think the old puntos were more competitive with the old corsas, so yet again it looks as though things have got worse.
 
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