spoke to my insurers this morning (ecar insurance) who said cos im 3rd party i ought to contact his insurers, which i did. they then in turn told me they ONLY dealt with their own customers claims and i'd have to speak with my own insurers
this is what stuck out to me the most. this will be the fourth time inside two weeks where I've heard this from people with insurance co's leading them on and feeding yo incorrect information.
I would run a complaint against your insurance co for giving you incorrect legal advice and tell them to stuff their policy, you will be leaving and paying no further fee's. go somewhere else as they obviously don't know anything :bang:
as for the accident, was their fault, you don't move a vehicle ANYWHERE unless you have checked and are confident the way is clear. If they want to go daft take it further.
With apple here - TBH would ask for £50-100 for a bumper and a polish job. bumper will cost you £20 and you'll have a choice to match teh colour exactly.
if they won't pay it fine, agree to disagree, and forget it, chasing insurance companies WILL CAUSE SO MUCH STRESS you'll wonder what you let yourself in for :bang: