Had mine replaced last January 2010 at 15000, under second year warranty! Guess what , got the ' smell' again last week! Rang up to be told that it wasn't under warranty in third year even tho it had already been replaced, very helpful lady at the service department told me to ring fiat customer care and plead my case! As they knew it was a recognized fault! FCC said they couldn't do anything till car had been seen. Booked it in, needed both breather pipes doing plus I had a new windscreen washer thingy done! Total price £53.00.
Paid up and was told they would keep the parts till I had rang Fcc. After alot of 'talking' they agreed to send me a £50 voucher, I said I wouldn't use it and in the end they have agreed to refund the dealership who in turn are going to repay me! So final outcome is good but what alot of hassle and aggro when FIAT could just have done the right thing and admitted there was a problem and replace it foc. Must say Rockingham cars were great and very apologetic that I had to pay in the first place!!:bang:
Paid up and was told they would keep the parts till I had rang Fcc. After alot of 'talking' they agreed to send me a £50 voucher, I said I wouldn't use it and in the end they have agreed to refund the dealership who in turn are going to repay me! So final outcome is good but what alot of hassle and aggro when FIAT could just have done the right thing and admitted there was a problem and replace it foc. Must say Rockingham cars were great and very apologetic that I had to pay in the first place!!:bang: