Purple Gecko
New member
- Joined
- Jun 6, 2020
- Messages
- 17
- Points
- 4
Hi All
Very glad to have found this forum and hope you might be able to help with some advice.
We've got a 2015 500 Lounge which we have owned since new. It's only got 4900 on the clock but just recently the Electronic Climate Control (ECC) failed completely. Nothing works, no lights, no fan, no demist no heater....it's dead.
All fuses have been checked and are good as is the relay.
A local non Fiat specialist put it onto his DTC machine and read off an error code U1710-87 which says "Ecc (Electronic Climate Control)-Missing Message" so there is a communication problem with the main control unit. This week we took it to a Fiat main dealer (an hour from where we live) and the told us what we had already told them in that the car has an error U1710-87 and there is a communication fault. For this pleasure they allowed us to pay them £90. It gets worse.....to investigate further they want another £370 to take out the dashboard then might need to replace either or both the ECC control unit or the main control unit which will be an additional £1500 odd!
Does anyone have experience dealing with Fiat UK on out of warranty compensation claims? With so little mileage on an otherwise immaculate car we are dispairing to know what to do about this.
Any suggestions that are legal would be most appreciated. Illegal one's may be considered too
Thanks,
Stay safe everyone.
Very glad to have found this forum and hope you might be able to help with some advice.
We've got a 2015 500 Lounge which we have owned since new. It's only got 4900 on the clock but just recently the Electronic Climate Control (ECC) failed completely. Nothing works, no lights, no fan, no demist no heater....it's dead.
All fuses have been checked and are good as is the relay.
A local non Fiat specialist put it onto his DTC machine and read off an error code U1710-87 which says "Ecc (Electronic Climate Control)-Missing Message" so there is a communication problem with the main control unit. This week we took it to a Fiat main dealer (an hour from where we live) and the told us what we had already told them in that the car has an error U1710-87 and there is a communication fault. For this pleasure they allowed us to pay them £90. It gets worse.....to investigate further they want another £370 to take out the dashboard then might need to replace either or both the ECC control unit or the main control unit which will be an additional £1500 odd!
Does anyone have experience dealing with Fiat UK on out of warranty compensation claims? With so little mileage on an otherwise immaculate car we are dispairing to know what to do about this.
Any suggestions that are legal would be most appreciated. Illegal one's may be considered too
Thanks,
Stay safe everyone.