General 3rd Warranty (Dealer Warranty)

[Totaladdiction]

Hello,

Hopefully someone will be able to shed some light on this...

I've got a couple of issue with my car (Fiat Punto Grande), the Blue & Me microphone has become faulty for the second time (I brought this car brand new from a Fiat dealer in December 2009)

Now the second issue is, there seems to be a knocking sound coming from the front left side when I drive over bumpy ground.

Anyway I've phone Fiat who happily booked my car in for a warranty repair, until I received a phone call today explaining that because my car has been in for a service yet (due December 2010) they are unable to carry out the repair under warranty.

Could anyone explain whether this is correct or not?

Regards
Mike.

 

[matty seasider]

To retain dealer warranty your car must be serviced according to manufacturer schedule. Which is every 18000 miles or 12 months whichever comes first. They allow lee way of +\- 30 days and you've clearly passed that. So can fully understand why your warranty is void. All this is stated in owners manual/service book. You can't expect a warranty to be honoured if you don't maintain your car according to the book