Xbox 360 finally broke - Help??

[skinner05]

Hi, well my 360 has finally met its death.Does anyone know if microsoft are still accepting any 360 for repair/replace with a new one if yours has broken? do you need a receipt or is it just a case of boxing it up and send it off to them and if so does anyone know the contact details?

cheers

 

[ChrisUK]

You have 3 years from manufacture date on the label I believe.

 

[custard]

all of this is easily found on the 360 site
given you tell nothing of how the 360 isnt working,how old it is,was it bought new etc its hard to comment

Assistance by phone:

0800 587 1102

or +44 20 7365 9792 from a mobile phone

Hearing Impaired (TTY device):
0800 587 1103

Hours of operation:
Monday-Friday: 09:00-22:00
Saturday: 09:00-20:00
Sunday: 09:00-17:00

 

[custard]

You have 3 years from manufacture date on the label I believe.

nope thats for a specific fault.the likes of dvd drive errors are 1 year

 

[jug]

should have bought a ps3

 

[skinner05]

Well its atleast 2 years old, cant remember exact date to be honest. Its been making crunching noises for a long time asif it was eating the disk, and then just recently when playing on forza 2 it keeps freezing and nothing works.

 

[custard]

call them but thats not covered by the 3 years warrenty

 

[skinner05]

on the service page it says its out of warranty. So it would appear there isnt much i can do. Typical aswell when gta release is just around the corner.

 

[ChrisUK]

Yeah sounds like the optical drive has gone. Shame you can't just put any old SATA DVD-ROM drive in there

 

[custard]

you can,wont play 360 games though

 

[custard]

you can buy another drive but it needs to be the right type.
just have a look on ebay

 

[dannygp]

if it has the red ring of death they will send you a box and it will get fixed. 6-8weeks. Put out a new warranty on majority of the 360's

 

[swansea2007]

Red Ring of death The warranty is extended for an extra 2 years. 3 Years Total.

Any thing else is only covered under the 1 year warranty.

They wont send a box.

But they will arrange for the xbox to be collected.

 

[dannygp]

Well I knopw 3 people who got a box to send it back in but who knows

 

[jug]

take it in the bath with you to make sure you get a new one instead of a repair.

 

[custard]

take it in the bath with you to make sure you get a new one instead of a repair.

dead hardware doesnt give RROD

 

[skinner05]

What would give the rrod then? cheers

 

[jug]

yeah but if its nice and clean they may confuse it with a new one by mistake.

 

[ChrisUK]

the RROD is caused by excessive heat fluctuation I.E getting to hot and then cold which eventually warps the mainboard inside and causes the RROD.

 

[dannygp]

the RROD is caused by excessive heat fluctuation I.E getting to hot and then cold which eventually warps the mainboard inside and causes the RROD.

Which can be cause by keeping it in a small cabinet, etc or even on the floor. The dust gets in and