You mean apart from noticing that I had spelt believe incorrectly?
When I booked it in for the second year annual service I confirmed with the receptionist that this service included the brake fluid change as per the Abarth service schedule. However, having had problems with them before I decided to also include a letter requesting this be done.
When I went to pick the car up I was told everything had been done but that there was one advisory, (I'm sure you know what I am going to say).
Yep! They advised that I should have my brake fluid changed. :shakehead:
To cut a long story short I asked to speak to the manager and he said that it wasn't part of the service schedule and brought out the sheet to prove it to me. Red rag to a bull time so I pointed him to the part that said; "Brake fluid to be changed at 36K, 72K, 108K
OR every 24 months"
After a discussion with service reception, who wanted to charge me another £64 to have this done, the car was taken back into the workshop and the fluid changed as a "goodwill gesture" FOC.
Ironically, I was told that the plugs were listed as needing replacing despite the fact that the cars mileage is only 10,300 and replacing them is not required until 18,000. As it happens I wanted them changed anyway as part of what you term a "Full Fat" service but it just goes to show how they just haven't correctly identified what items require replacing at the relevant service intervals.