Technical Warranty Question for Gearbox

[ahmett]

Guys i have a strange feeling (i hope i am wrong) that my duallogic gearbox will fail again. It was fixed arond 4 months ago under warranty. Now my warranty will expire on September but i assume that the parts that were fixed will come with a one year warranty?
What do you guys think?


I am getting the feeling that these duallogic boxes are too sensitive and i should have just gotten a manual.

The reason why i feel it will break is because recently when i want to change gears it does not do so sometimes. It did this the last year a few months before it broke.
I hope i am wrong! Maybe these boxes should not be driven aggressively with the downshifts and upshifts? But why make a box like this if it is so sensitive?

 

[The Littlest Hobo]

My understanding is that anything replaced or repaired under warranty will have the cover of the original warranty. Therefore September.

The way to get around this is to make a token gesture towards the cost of the repair. Even if you pay just £1 towards the cost you get the parts warranty which for some manufacturers is upto 2 years

 

[loveshandbags]

Guys i have a strange feeling (i hope i am wrong) that my duallogic gearbox will fail again. It was fixed arond 4 months ago under warranty. Now my warranty will expire on September but i assume that the parts that were fixed will come with a one year warranty?
What do you guys think?


I am getting the feeling that these duallogic boxes are too sensitive and i should have just gotten a manual.

The reason why i feel it will break is because recently when i want to change gears it does not do so sometimes. It did this the last year a few months before it broke.
I hope i am wrong! Maybe these boxes should not be driven aggressively with the downshifts and upshifts? But why make a box like this if it is so sensitive?

Some track guys change the oil on their gearboxs. If you're not exercising some mechanical sympathy maybe you could consider that.

From memory the torque limits produced by the 1.4 are well below the ones specified for the gearbox so it should wear well. Can't comment on the dualogic setup but it seems to have had a much better track record than the selespeed.

 

[ahmett]

Some track guys change the oil on their gearboxs. If you're not exercising some mechanical sympathy maybe you could consider that.

From memory the torque limits produced by the 1.4 are well below the ones specified for the gearbox so it should wear well. Can't comment on the dualogic setup but it seems to have had a much better track record than the selespeed.

What i will do is before the warranty expires i will take it to a friend mechanic to let me know if there is anything dodgy about the car, do a thorough look through and if no problems are around i wont do anything about it. If there is i'll ask dealer to change things.

 

[ahmett]

Today it said Manual mode unavailable and didnt like changing gears. Car is in dealer. Oh god! And yes they confirmed it when warranty is up thats it. If they fixed during warranty they do not give you a years warranty on the parts that they repaired, if it breaks again, well thats too bad!


I really should have gotten a manual those things are harder to break i believe!

 

[frupi]

I'm not too sure that that would apply here in the UK. Even if the gearbox was replaced or fixed under warranty and the warranty was about to expire, I believe laws here in the UK would still stipulate that a 12 month warranty would still be offered on the parts and labour. I could be wrong though and I'm sure someone out there will correct me if so.

 

[RobW]

can I ask why you dont sell the car?

 

[ahmett]

can I ask why you dont sell the car?

Because i am in Greece where the market is ABSOLUTELY dead....
I read a report where in the month of May, there were 5000 new car sales in the whole of the country..
If i tried on private i would wait months and prob wont get more than 10000.
Dealer offered 8000 euros, a new one is 16000 euros..... = (

 

[ahmett]

I'm not too sure that that would apply here in the UK. Even if the gearbox was replaced or fixed under warranty and the warranty was about to expire, I believe laws here in the UK would still stipulate that a 12 month warranty would still be offered on the parts and labour. I could be wrong though and I'm sure someone out there will correct me if so.

If it ever comes to that i will contact fiat customer service (they were quite helpful last time, much more than the dealer and see whats up). The repair is in the system anyway as it was a warranty fix.

 

[RobinPJ]

I'm not too sure that that would apply here in the UK. Even if the gearbox was replaced or fixed under warranty and the warranty was about to expire, I believe laws here in the UK would still stipulate that a 12 month warranty would still be offered on the parts and labour. I could be wrong though and I'm sure someone out there will correct me if so.

I don't think that is right. The statutory terms under the Sale of Goods Act 1979 as to satisfactory quality of goods will not apply because a warranty is not a contract for the sale of goods. It is what is called a contract of indemnity. This is why an earlier contributor to this thread suggested paying a token amount to turn a warranty claim into a contract for the sale of goods (or perhaps more accurately a contract for the supply of goods and services which is covered by similar legislation to the SGA, namely the Supply of Goods and Services Act 1982 (http://www.legislation.gov.uk/ukpga/1982/29).

Basically, once your warranty expires, that's it. Even if a part was fitted one day before expiry, your cover is up once it expires. (Of course, a good manufacturer/dealer might volunteer a 12 month warranty on part fitted under warranty, but I don't think that they are legally required to.)

 

[ahmett]

I don't think that is right. The statutory terms under the Sale of Goods Act 1979 as to satisfactory quality of goods will not apply because a warranty is not a contract for the sale of goods. It is what is called a contract of indemnity. This is why an earlier contributor to this thread suggested paying a token amount to turn a warranty claim into a contract for the sale of goods (or perhaps more accurately a contract for the supply of goods and services which is covered by similar legislation to the SGA, namely the Supply of Goods and Services Act 1982 (http://www.legislation.gov.uk/ukpga/1982/29).

Basically, once your warranty expires, that's it. Even if a part was fitted one day before expiry, your cover is up once it expires. (Of course, a good manufacturer/dealer might volunteer a 12 month warranty on part fitted under warranty, but I don't think that they are legally required to.)

So if it breaks lets hope it does before september = )

 

[RobW]

Because i am in Greece where the market is ABSOLUTELY dead....
I read a report where in the month of May, there were 5000 new car sales in the whole of the country..
If i tried on private i would wait months and prob wont get more than 10000.
Dealer offered 8000 euros, a new one is 16000 euros..... = (

advertise on ebay for sale in other countries?

or can you buy an aftermarket warranty?

 

[ahmett]

advertise on ebay for sale in other countries?

or can you buy an aftermarket warranty?

You can buy a fiat warranty for 5 years = )
Aftermarket warranty? I am not sure, but in england you guys take these things for granted!
Anyway lets see what dealer makes of it. I told him to check Fiat's part database to check which parts were replaced under warranty and to check how those parts are doing.
If i am lucky and the parts are not looking good, they fix it under warranty, give me a courtesy car and fix it. Its a win win, they make money from fiat, and i get new parts.

 

[loveshandbags]

You can buy a fiat warranty for 5 years = )
Aftermarket warranty? I am not sure, but in england you guys take these things for granted!

How much would an extended warranty cost from Fiat ?
I'm assuming that the 5 years means that it would be an additional 3 years to the 2 years that you get 'standard' in Greece.

For re-sale a Fiat warranty would be better if it was resonable since it would be transferrable (or should be) unlike aftermarket warranties. Plus IIRC they can only be bought whilst you're still in warranty.

Would be inclined to go with RobW's recommendation and sell the 500 and get something more suited to your needs.

 

[Most Easterly Pandas]

I'm not too sure that that would apply here in the UK. Even if the gearbox was replaced or fixed under warranty and the warranty was about to expire, I believe laws here in the UK would still stipulate that a 12 month warranty would still be offered on the parts and labour. I could be wrong though and I'm sure someone out there will correct me if so.

I believe you are indeed correct.

I don't think that is right. The statutory terms under the Sale of Goods Act 1979 as to satisfactory quality of goods will not apply because a warranty is not a contract for the sale of goods. It is what is called a contract of indemnity. This is why an earlier contributor to this thread suggested paying a token amount to turn a warranty claim into a contract for the sale of goods (or perhaps more accurately a contract for the supply of goods and services which is covered by similar legislation to the SGA, namely the Supply of Goods and Services Act 1982 (http://www.legislation.gov.uk/ukpga/1982/29).

Basically, once your warranty expires, that's it. Even if a part was fitted one day before expiry, your cover is up once it expires. (Of course, a good manufacturer/dealer might volunteer a 12 month warranty on part fitted under warranty, but I don't think that they are legally required to.)

Any work undertaken has to be fit for purpose though, included parts fitted - regardless of if you've had to pay for them or if they've been done by a warrentee, I believe the 12months does indeed stand in the UK.

Although what may be over riding this is the general fact that in the UK fit for purpose varies for different things. With motors it tends to be upto 6 years (although not sure on mileage) for major vehicle parts (EPS units etc) from previous case studies. Most people settle with a part mayment for repairs though as CBA to persue a company through legal channels etc.

 

[RobinPJ]

I believe you are indeed correct.



Any work undertaken has to be fit for purpose though, included parts fitted - regardless of if you've had to pay for them or if they've been done by a warrentee, I believe the 12months does indeed stand in the UK.

Although what may be over riding this is the general fact that in the UK fit for purpose varies for different things. With motors it tends to be upto 6 years (although not sure on mileage) for major vehicle parts (EPS units etc) from previous case studies. Most people settle with a part mayment for repairs though as CBA to persue a company through legal channels etc.

The only manufacturer I have found so far that sets out the detailed terms of its warranty online is VW. That clearly says that parts fitted under warranty are only covered for the duration of the original warranty:

"All Volkswagen Original replacement parts carry a warranty for a period of 2 years/unlimited mileage, from the date of purchase. Items with warranties in excess of 2 years will be advised to you at the time of purchase. The 2 year warranty does not apply to parts fitted under the terms of the vehicle warranty, which are warranted for the remaining period of the vehicle warranty."

http://www.volkswagen.co.uk/owners/w.../factory/terms

 

[RobinPJ]

Oh and Mercedes is the same:

"Any Mercedes-Benz parts replaced within the warranty period are covered until the end of that existing warranty period. Any part replaced becomes the property of Mercedes-Benz."

http://www2.mercedes-benz.co.uk/con...ip/maintenance/warranty/new_car_warranty.html

 

[RobinPJ]

And the French are the same. Renault says very clearly;

[FONT=Arial,Bold][FONT=Arial,Bold]"Duration[/FONT][/FONT][FONT=Arial,Bold]​

[/FONT]- All parts and labour services supplied under the Warranty are guaranteed under the terms of the Warranty until it expires irrespective of when during the Warranty period any parts and/or labour services are supplied (for example, if a spare part is supplied free of charge under the Warranty in the 22nd month of the Warranty period, it will only be covered under the Warranty until the expiry of the Warranty in the 24th month, or if the UK Dealer Network Warranty applies, the 36th month or 100,000 miles whichever comes first)."

http://www.renault.co.uk/Resources/PDF/Warranty_Terms_Cond_All_Models_UK_Vehicles_FROM_01022012.pdf
​

​

​

 

[Mal126]

Any repairs carried out and paid for by manufacturer only covers the remainder of the warranty on the vehicle, could be one day. Will not cover warranty on warranty if your know what i mean.
Any repair paid for / or contributed to by customer has a 2 yr warranty on parts fitted ( not 1 yr ). If fault is not due to a part not previously fitted it is not covered.

regards

Mal

 

[ahmett]

Ok guys got feedback from garage and i have a problem. Apparently the two sensors that control the electronic clutch arent in sync so when i change gears i am damaging the box and if i dont get it fixed it will fail just like the last time.
At least they found out the problem = )
So they will investigate it more and check it out.
Oh and I got a Jeep Patriot 2.4 as a courtesy car. Bye bye cash for petrol = (