Looks like it's gonna live to see another day, repair shop are picking it up tomorrow.
LV have not impressed so far, had a call from the car rental company today who wanted their car back!
Why says I, because your cars drivable says he.
Don't do anything, I'll call you back says I and picks up the landline to ring LV.
Before I finish dialling, mobile goes and it's LV!
Having established that I am the insured, he advises me that he's spoken to the car hire company about the car rental, What says I, I've just got off the phone from them and they want their car back.
No, he says I've spoken to them and it's all right.
Why did they want their car back?
Because the car was drivable.
What! When I reported the accident to you I said the car was drivable but you told me not to drive it as soon as I mentioned the steering damage, you said it would shown as immobile? You also put me in touch with the car rental company.
Yes, we did but our system is new and it didn't register.
OK!
By the way your excess has been waived
Does this mean it's recorded as 100% non-liability on my part?
I don't know
Has the other driver admitted liability?
I think so
For the record, could you confirm that
I'll check..........................(Long pause, cue music interspersed with "we're sorry to keep you waiting, one of our agents will be with shortly")
Yes, the other driver has admitted liability
Great, so it's a no fault accident on my part?
I don't know
Well, if the other driver has admitted liability and I'm your insured why wouldn't you record this as 100% non-liability?
I'll check.........................(Short pause)
Yes, our liability team says it's 100% non-liability for you.
Thank you and goodbye
Thanks for bearing with me, but this is a fairly straightforward incident AFAIC. God only knows what would happen if it got complicated.
Sleep easy and drive safe
P.S. Out of curiosity, I looked on the rental site for daily rates - £166.50! No wonder they want the car fixed.