Technical leaking through seatbelt hole!!!!

[dancingcat]

Hi Everyone

I am after some advice, I have a fiat 1.9 Bravo (owned since July 09) and it is just over 2 years old. On 1st Dec I gave someone a lift who pointed out my back seats were wet (on further investigation absolutely soaking wet). I called the local Fiat and they took it on the 14th December. I was then advised this wouldn't be covered by the warrenty because it was just in it's 3rd year. I spoke to Fiat Head Office who agreed to pay to have it fixed, I have had a call today (nearlly a month later) to say they fixed that leak but have found a second one and Head Office are refusing to pay for it and expect me to pay the £500 plus to get it fixed.

Has anyone else had a similar problem, I think it is a disgrace and am pretty sure this has been the problem before the 3rd year but we didn't have much rain and nobody sat in the back so I didn't notice it.

Any advice would be appreciated.

Thanks

 

[Hellcat]

Not heard of this before - why is it leaking? Around the seat belt bolts?

What have they done that costs £500?

 

[Dynamo150]

Stand your ground there taking the ****

No car should leak from anywhere at that age

Some Twit at the factory will not have done his job right I'll bet

The same TwaI did not fit a rubber grommet at the rear lights in my car and the boot filled up with water

Threaten them with one of the paper help lines and see what happens

Always stay calm but very firm when complaining but know what you are saying by investigating where you can go from there and see what they say

Then take it to the papers if you have to

Ive even sat on the counter of a shop and told every customer that came in not to shop there as they were conmen, only took 2 to get my problem sorted

 

[Charnwood Fox]

Do you have a sunroof?
Sounds like something could be leaking onto the roof-liner and draining down, coming out through the belt hole.

 

[dancingcat]

Sorry for delay in replying! The saga continues! It has an all glass roof if that helps. Both Fiat UK and the local Fiat garage refused to help anymore unless I paid the cost so we took it back to the dealership we bought it from. They looked at it and found that the only works that the other original dealership had done were to put a bit of silcone sealent somewhere (not the welding they said they would do). The new dealership contacted Fiat Italy becasue the only way it could be repaired was to replace the whole roof (so just as well we didn't pay the £500 to the original garage)! Fiat had to ship a roof over and agreed to pay 80% of cost leaving us to pick up the bill of £200. We have just had a call to say it has been repaired and tested but now the airbag light is coming on so they need to look at that.

I will have been without my car now for 2 months on Sunday.

Is it reasonable to think that the only reason Fiat would pick up any of the cost is because they must have known it was a manufacturing fault?