Hi, has anyone had the mis-forturne of using this dealership yet?
They are rubbish. I had a paint query with them, poor quality paint around the rear quarter, blotchy finish, went to see these guys they said "go home and T-Cut it out. I had side indicators that filled with water when it rained, after phoning and reporting the problem to them I had to go there for what I thought was a booking to replace them, but no, they made me go all the way in to confirm my findings, then they booked me in for the following week to fit them, so I had to go back again a week later. I was booked in yesterday to have the no flashing indicators with alarm syndrome sorted, when I got there they said "oops the machine is broken, we'll book you in for next week" This is the worst FIAT dealership in the UK, the staff are poorly presented and very laid back, ie, on one visit I walked in to collect my car, they said, " oh can't find your keys, you'll have to wait until the service manager comes back from lunch" I sat there for twenty minutes before his return, I wasn't even offered a coffee. They never meet the time scales that they promise. They are not familiar with the FIAT products they sell. I am always nervous about leaving my car here as the staff seem not to care about the vehicles whatsoever, I always check for scratches and wheel damage. The cars they sell on the forecourt are shoddy and covered in scratches, all ex fleet I believe, I could go on, but you get the picture. I'd like to hear other peoples experience with this garage.
They are rubbish. I had a paint query with them, poor quality paint around the rear quarter, blotchy finish, went to see these guys they said "go home and T-Cut it out. I had side indicators that filled with water when it rained, after phoning and reporting the problem to them I had to go there for what I thought was a booking to replace them, but no, they made me go all the way in to confirm my findings, then they booked me in for the following week to fit them, so I had to go back again a week later. I was booked in yesterday to have the no flashing indicators with alarm syndrome sorted, when I got there they said "oops the machine is broken, we'll book you in for next week" This is the worst FIAT dealership in the UK, the staff are poorly presented and very laid back, ie, on one visit I walked in to collect my car, they said, " oh can't find your keys, you'll have to wait until the service manager comes back from lunch" I sat there for twenty minutes before his return, I wasn't even offered a coffee. They never meet the time scales that they promise. They are not familiar with the FIAT products they sell. I am always nervous about leaving my car here as the staff seem not to care about the vehicles whatsoever, I always check for scratches and wheel damage. The cars they sell on the forecourt are shoddy and covered in scratches, all ex fleet I believe, I could go on, but you get the picture. I'd like to hear other peoples experience with this garage.
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