Hello folks. Just wondering if anyone can shed some light on this for me. I took a policy out last week on my ulysse and I have no idea why but it was cheaper for my wife to have it in her name. Long story short. I transferred my NCB to my wife which the insurance company said we could do and to confirm we questioned it again and they said 100% ok. So I paid the deposit and happy days all done....but I received a letter today saying they were cancelling the policy!!! When we spoke to them on the phone they now say that the NCB can't be transferred and as I was reassured twice that I could by them I have asked them to listen to the conversation which clearly states they said they can. Now they want a cancelation fee even tho I'm not cancelling the policy and they want me to pay £10 to listen to the conversation!!! And it's going to take 3 days for them to get to listen to it. Does anyone have any advice? Where do I stand?
Thanks in advance folks.
Thanks in advance folks.