Originally Posted by j1ppers
I think Ebay should make sellers leave feedback as soon as the buyer has made the payment (give them 1 day).
do not completely agree, feedback is to report how the whole transaction went. An example, i sold my top spec panasonic S-VHS recorder a few years ago, guy won it, then asked me as he had just bought the model below from currys, would i be interested in a px............. I declined as I hadnt used my VCR for months. after receiving the VCR, first he said my machine was excellent, then faulty............. so i paid for it to be sent back to me, he had stuffed the tape compartment full of polystyrene chippings, and that was what jammed the mechanism. When i told him of this, he said it was how I had packed it, even though I had packed it by sealing the machine in a thick polythene bag (2mm thick, what we use to store litho negs in at work), then packed it exclusively with large cell bubble wrap. He was adamant that I had packed it with polychips (they are banned at work, where I packed it btw) and complained to ebay! Luckily I had photographs of how I had packed it (always do with delicate items), I sent ebay copies of all communications,and they dropped the compalint against me. I was so p***ed off with htis individual, i bent over backwards for him, and refunded him, I then relisted the machine and sold it hassle free.
I did not leave feedback for the guy, although I should have done (neutral at best), but to say I should automatically give him a positive feedback automatically is wrong. I was well within my rights to post it back to him, and reclaim the postage I had given him to send it back to me .......
My belief is that feedback should be based on how the whole transaction went, and not just because someone was quick to type
www.paypal.co.uk...........
Incidentally, although ebay is about to reduce it's listing fees, the commision is going up significantly in a few weeks. Ebay is an excellent site, but as it has no real rivals (yahoo auctions closed in summer 2002), it can impose what it likes, and although we can complain, it falls on deaf ears.