eBay Selling Help.

[Didge3]

I've sold before on eBay and generally understand my way around it.
I recently listed an old phone of mine, someone bought it for the BIN price pretty quickly but after listing. I checked the order details and they hadn't selected a postage method or sent payment...
Later in the evening I received a request for the full amount due with a note from the buyer asking for my paypal email and to see "at least 2 more pictures" as its a gift, not to mention they're in America and my listing specifies postage to the UK only.
Furthermore this ebay user has 0 feedback and registered this year.

So I do not wish to sell it to them, its all very fishy. I've relisted the item but its still showing as a sold item in my eBay and I want to inform ebay somehow that its not gone through, how do I go about this?

Thanks

 

[Ziggy122]

If they are in america - and you clearly started UK postage only

Then they are stupid and need shooting

i wouldnt have relisted it yet - but there is an option to discuss cancelling it
i think the Buyer has to request cancel - dont hold me to that

Ziggy

 

[Didge3]

After faffing about I've found that you can 'Report a Problem' and then open a case stating you want to cancel the transaction, it asks you to give a reason, these include non-payment or incorrect address given issues AND buyer wants it posted to an address I don't ship to.
So once (hopefully) the buyer accepts that they won't be getting their item the item will vanish and they can go away with their suspicious account which has 0 feedback, was created on the day they bought my item and are strangely buying it as a gift for a friend and want to send me the money outside of eBay etc...

Sometime I hate ebay

 

[Didge3]

I'd just like to say, ebay emailed me today to say they've negated all ebay fee's that were due on the item as the user who bought it was a 'suspicious buyer', I knew something was iffy about it. Glad ebay stepped in

 

[SeanW]

Nice to hear of them siding with a seller for a change!!