looks to me like the windshield is under allot of stress about the horizontal axis....meaning any small impact (like a tiny stone, will cause big damage....dodgey fitting probably....
Precisely my point. I have alerted the operations director from Hungary about this. He emailed me and said speak to the area operations manager as he will be able to help. I went there and told him exactly what happened, showed him the bill, he said it was a chip because you can see the impact point. I specifically said that the windshield was mounted under stress and that this is why such a small stone did so much damage. It pretty freakin obvious for everyone, because one line is going straight up and the other one straight down, 90 degrees angle at the same length.
He told me and I quote: "I have never heard of this before, what do you mean mount the windshield under stress"? I asked how do you measure to forces that you apply on them, because the people were knocking the windshield with their fist to fix it in place, but hell, what do I know, I'm not the expert.
If I could have got an experts opinion, one with a certification, that stated the windshield is badly fitted, I could've won in court easily. I could even win now just by probable cause, and I have all the evidence on my side. Car never had a windshield replacement, windshield broke the second day after fitting, passengers or myself haven't heard any large stones hitting the windshield, the pattern suggests it is under stress. If I lose I would just make an appeal and force them to come to court again. If I lose again, I contest every article on the back of their invoice as some of them I consider to be abuse and against the consumer's rights etc. In the end, the legal charges would be much grater than the price of the windshield itself and I'm sure I would get a new one for free.
I'm an honest man, I paid for the damned thing myself when could have just taken a hammer and called it a vandalism act and presto new windshield for free.
Sorry about the long post, I hope you understand my frustration.
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It's all those pot holes you have in Romania Vlad.
Did they take the windscreen wiper scuttle panel out when they fitted your screen? Getting my screen done on Saturday, I'll take the scuttle panel out myself if it needs to come out.
I'm sure that helped as well Dave
Yes the scuttle panel was taken off, all the plastic nuts broke of course. Went to the dealers for replacement and paid 1 pound for 1 nut if you can imagine. That may not sound like a lot but I'm sure a whole bag of them wouldn't cost this much to fabricate.
Imagine if you needed to change the insulation under the bonnet.
Here you go, take 3 pounds worth of them