Technical Center console usb ports not working

[magicflute]

Hi, I recently purchased a fiat 500e (pre owned) and noticed neither usb a or c will charge. The one in the dash works. Any ideas? I checked the fuses in the glove box but all seems ok. The 12v connector works ok next to the ports.

Thanks all

 

[Maybemaybenot]

If you're at all handy I'd suggest (and be careful as I've not taken this apart) taking a plastic spudger or similar and lever it out to check the connections.

 

[magicflute]

If you're at all handy I'd suggest (and be careful as I've not taken this apart) taking a plastic spudger or similar and lever it out to check the connections.

Hi, thanks, yeah I had already popped off the centre console. Cable is connected. Weirdly I can't find no mention of these ports in the manual either...

 

[Maybemaybenot]

Hi, thanks, yeah I had already popped off the centre console. Cable is connected. Weirdly I can't find no mention of these ports in the manual either...

Any power to it?

 

[magicflute]

Any power to it?

Neither port outputs any charge when plugging in a phone. I've not put a multimeter across the cables, yet. Can't find a reference to fuses for these ports. Seems undocumented.

 

[varesecrazy]

Hi, I recently purchased a fiat 500e (pre owned) and noticed neither usb a or c will charge. The one in the dash works. Any ideas? I checked the fuses in the glove box but all seems ok. The 12v connector works ok next to the ports.

Thanks allView attachment 438403

Hi,

from previous experience with such things, always a chance this ISNT how it left the factory

Somebody may have fitted the sockets (and /or wiring) but no provision for power


This was a common issue on older FIAT pandas

 

[magicflute]

Hi,

from previous experience with such things, always a chance this ISNT how it left the factory

Somebody may have fitted the sockets (and /or wiring) but no provision for power


This was a common issue on older FIAT pandas

It's factory fit, plenty talk about it.

Example

 

[Maybemaybenot]

Hi,

from previous experience with such things, always a chance this ISNT how it left the factory

Somebody may have fitted the sockets (and /or wiring) but no provision for power


This was a common issue on older FIAT pandas

Factory fit

 

[varesecrazy]

Look forward to hearing what you find,

Do the sockets have marked ratings?

10A was common, (easily overloaded)

 

[Chrisryanhk]

Hi - did you get to the bottom of this? We have the same thing, very out the blue

 

[Mangelovsky]

Hi! I purchased an used Fiat 500e a couple weeks ago and it has the same problem. The 12V socket in the central console socket works, the USB near the infotainment screen also works, but both USB ports on the central console are dead. The charging mat also doesn't seem to work (altough I've only tried it with one phone and I'm not entirely sure my car is equiped with that.

I'm wondering if anyone from this thread has found a solution for this problem.